Medical Assistant/Receptionist

REQUIREMENTS:

¨       Graduation from accredited Medical Assistant program with a valid MA school certificate or Registered Medical Assistant (RMA) or Certified Medical Assistant (CMR) or 5 (five) years clinical experience

¨       Medical office experience preferred

¨       Possess a current CPR certificate or ability to obtain within 90 (ninety) days of employment

¨       Working knowledge of basic Medical Assistant principles and practices

¨       Ability to communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills

¨       Ability to document and report findings and observations

¨       Ability to evaluate patient needs, administer prescribed medications, assist physician with examinations and treatment, prepare and apply dressings, and instruct patients in health measures and self care as instructed by the physician

¨       Strong phlebotomy skills

¨       Knowledge of medical equipment and maintenance

¨       Ability to perform EKGs

¨       Ability to provide on-site emergency treatment within scope of practice

¨       Must be computer literate and have exceptional telephone skills

¨       Knowledge of medical coding preferred

¨       Must be able to display excellent telephone/switchboard etiquette

¨       Ability to multi- task in a high paced environment with good organizational skills

¨       Ability to follow written and oral instructions and to work with general guidance

¨       Demonstrated clerical skills (typing, filing, telephone courtesy)

¨       Knowledge of business office operations, telephone etiquette and basic bookkeeping principles

¨       Knowledge of HIPAA regulations

¨       High school graduate, GED or equivalent

¨       Ability to read, speak, write, and understand the English language fluently

¨       Ability to travel may be required

¨       Bilingual required

 

RESPONSIBILITIES:

Under direction and supervision of physician, administers immunizations, EKGs, ear washes, and other patient services.  Greets patients in courteous and polite manner.  Assists in simple office and minor surgical procedures.  Assists with the education of the patient and/or family as directed by the physician.  Contacts patients as needed to give testing results instructions from the physician and scheduling of necessary visits.  Conducts all front office functions as requested.  Answers telephone inquiries and triage calls.  Maintains patient medical records in accordance with JSA policy and maintains proper assembly of medical records.  Responsible for all laboratory duties including drawing, spinning, prepping blood for testing and maintaining appropriate logs.  Maintains equipment and adequate stock levels of consumables in laboratory area.  Acts as liaison between all independent lab services and the center.  Monitors OSHA compliance of center laboratory.  Enters all test requisitions and encounters in the computer.  Performs venipuncture and administers medications as required under the direction of a physician.  Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.  Represents JSA in a professional manner, following all JSA policies and procedures.  Receives incoming telephone calls in a prompt and courteous manner and performs clerical duties as directed.  Assists with the inventory and maintenance of business office supplies and the completion of business office reports.  Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to procedures.  Other duties as assigned.