Laboratory Service Director
Bachelors degree in Clinical Science or related science required.
Masters degree preferred. California Clinical Laboratory Scientist License required. ASCP
certification preferred.
Manages laboratory functions in a medical center. Ensures staff provide high quality,
accessible, cost effective care, and patient focused services to members across the continuum, which
comply with local, state, and federal requirements. Develops and maintains clinical practice
standards, budgets, and staff development.
Significant experience in a high volume acute care clinical laboratory required
(usually 5 years). Significant management experience required (usually 4 years). Knowledge of CLIA,
Title 22, CAP, The Joint Commission, NCQA, AABB, local, state, federal regulations required. Must be
able to work in a Labor/Management Partnership environment.
Manages the technical, clinical, and operational aspects of the laboratory and pathology
services. Ensures technical and support staff provide the highest quality of care and are in
compliance with CAP, CLIA, The Joint Commission, AABB, NCQA, Title 22, federal, state, and local
requirements. Establishes, implements, and maintains service standards to meet members and internal
clients expectations. Designs and evaluates processes to improve systems and quality of laboratory
services across the continuum of care. Develops, negotiates, and monitors budgets and resource
allocations. Monitors financial performance and identifies and implements strategies to reduce
costs, control utilization, and improve quality of care/service. Oversees and develops clinical
practice standards, staffing, payroll, budgets, fiscal management, and quality improvement
activities. Establishes and maintains an effective collaborative working relationship with the
medical center staff toward identification and resolution of problems/issues and improvement in
delivery of laboratory services. Manages departmental human resources. Develops processes to screen,
interview, hire, train, and maintain the competency of the staff. Ensures on-going staff
development. Develops and presents inservice programs to medical center staff. Develops, implements,
and monitors laboratory policies and procedures throughout the medical center which support the
organizations goals and business objectives. Establishes, implements, monitors, and enhances quality
control/assurance/risk management programs. Monitors test results, equipment, and laboratory
information systems. Designs and implements the laboratory safety program, including hazardous waste
management, chemical hygiene plan, and injury prevention program.
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of
Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the
organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable
federal, state and local laws and regulations, accreditation and licenser requirements (if
applicable), and Kaiser Permanente's policies and procedures.
Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser
Permanente reserves the right to reevaluate and change job descriptions, or to change such positions
from salaried to hourly pay status. Such changes are generally implemented only after notice is
given to affected employee.
"WE ARE PROUD TO BE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER"
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