Instructional Designer & Trainer - Clinical Engagement Solutions Team

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.At UnitedHealth Group, we are a healthy, growing business. We are a Fortune 25 company that has been honored in a number of ways. UnitedHealth Group was ranked number 14 on the 2008 “BusinessWeek 50 Rankings,” a list of top performing companies in each of the 10 sectors that make up the Standard & Poors 500 and named “America’s most admired company for health care innovation” in Fortune’s most recent survey. Our UnitedHealthcare business has received accolades, too. UnitedHealthcare was named South Florida Hispanic Chamber of Commerce 2007 Healthcare Provider of the Year and recognized by the National Committee for Quality Assurance for helping reduce health care disparities for its Asian-Language Provider Directories. These honors serve as a reminder of the many people at UnitedHealth Group whose talent and dedication are helping to make health care work better, and underscore the company’s work to advance social responsibility initiatives. Sound like a rare combination? Join us and you’ll be inspired to discover your own mix of professional advantages and personal rewards.   The Clinical Engagement Solutions Team plays an integral role in establishing the foundation of the UHG Clinical Toolbox by developing and delivering a set of capabilities and programs. The Clinical Toolbox is a cross-segment program whose mission is to improve quality and affordability of care by deploying/coordinating clinical services, products and capabilities across the enterprise.   This position is responsible for conducting training needs analysis for the business and designing, developing and delivering all training materials, communications and activities to meet the organization's requirements.   Key responsibilities include: Designing and developing online and web-based training materials. Serving as the subject matter expert (SME) regarding training tools. Working across UHG business segments to roll out training to the clinical operations organizations, including conducting “train the trainer” sessions. Conducting ongoing evaluations and assessments to ensure program effectiveness and recommending/implementing modifications as necessary.Bachelor’s degree in applicable area of expertise is required; graduate-level degree is a plus. At least 5 years experience in instructional design and delivery. Design experience within a clinical function (e.g., large provider system or managed care organization). Experience working with medical management application systems (e.g., Care Planner) and clinical criteria. Regional and/or national experience is a plus; familiarity with newest trends and techniques in training delivery (internet, video, etc.). Strong assessment, analysis and reporting skills. Ability to focus and work effectively in a complex and change-oriented work environment. Excellent interpersonal, communication and presentation skills. Willingness and ability to travel up to 50%. This position is open to telecommuting candidates. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.