HIMS ROI Coordinator II/Dekalb Tech

Primary Functions/Responsibilities:Performs basic ROI functions including completing forms and assisting members with requests or employees with ROI procedures. Proactively resolves member concerns. Performs clerical office work such as document processing, record keeping, mail processing and answering phones. Enters requests in ROI system. Travels to and supports multiple facilities as neededRequired Competencies and Skills:- Excellent computer skills.- Good attention to detail.- Ability to prioritize effectively.- Ability to work independently, solve problems, and follow up.Required Education, Experience and Training:- High school diploma.- Knowledge of medical terminology.- Knowledge of federal and state laws, regulations and guidelines as it relates to release of information and confidentiality.- Ability to prioritize effectively.- Must be self directed, capable of independent problem solving and follow up; showing good judgment when scheduling break and lunch periods so that work area is adequately covered.- Complete a Customer Service Assessment*.Preferred Education, Experience and Training:- Associated degree in health services discipline or a formal HIT program or related discipline governed AHIMA program.- Two (2) years ROI experience.- Knowledge of CPT & ICD-9 coding.- Customer serve aptitude demonstrated through Customer Service Assessment*. Additional Information Reference Code: 827433 Position Type: Full Time