Dental Assistant/Front Office Receptionist

Job Purpose:

Front Office:Answering Phone, Billing, Filing, and A/R.

Dental Assistant: Supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the dental practice act.

 

 

Duties:

* Prepares treatment room for patient by following prescribed procedures and protocols.

* Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.

* Provides information to patients and employees by answering questions and requests.

* Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.

* Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.

* Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.

* Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.

* Helps dentist manage dental and medical emergencies by maintaining cpr certification, emergency drug and oxygen supply, and emergency telephone directory.

* Educates patients by giving oral hygiene, plaque control, and postoperative instructions.

* Maintains patient confidence and protects operations by keeping information confidential.

* Maintains safe and clean working environment by complying with procedures, rules, and regulations.

* Protects patients and employees by adhering to infection-control policies and protocols.

* Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

* Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

* Conserves dental resources by using equipment and supplies as needed to accomplish job results.

* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Dental Health Maintenance, Use of Dental Technology, Infection Control, Patient Services, Creating a Safe, Effective Environment, Listening, Teamwork, Bedside Manner, Health Promotion and Maintenance, Use of Medical Technologies, Performing Diagnostic Procedures