Clinical Services Director- Kaiser Santa Rosa

DEPARTMENT: Nursing Administration SCHEDULE: Full-Time Regular, 40hrs/wk, Day Shift, Scheduled days and hours are contingent upon departmental needs. EDUCATION/CERTIFICATION/LICENSE: BSN or BA in health care related field required and current California RN license required. Masters degree in Nursing, Health Care, Public Administration, or Business Administration preferred. QUALIFICATIONS: Substantial nursing experience in patient care (usually 8 years). Progressive management experience required (usually 5 years). Demonstrated strong interpersonal communication skills. Demonstrated ability to lead and manage through influence and change. Demonstrated knowledge of federal and state laws and regulations such as: Knox-Keene Act, Federal HMO Act, Nurse Practice Act, The Joint Commission, and all applicable Medicare and Medi-Cal regulations. Must be able to work in a Labor/Management Partnership environment. Demonstrated ability to achieve results in a union environment. Proven ability to deliver results for meeting organizational objectives. Proven ability to work effectively with Labor. SKILLS TESTING: N/A POSITION SUMMARY: Plans, organizes, directs, evaluates and coordinates inpatient-nursing services within a service line. Collaborates with KFHP/H and the Medical Group staff in the development and execution of strategic plans, providing quality care, and managing cost-effective services which are aligned with federal, state, and local regulations. Responsible for achieving the strategic vision for nursing in their assigned areas of accountability. Responsible for the quality of nursing care and services to patients in their assigned areas of responsibility. Accountable for the following areas dependent upon medical center beds and services offered: • Adult Services: Med Surg, Dialysis, Clinical Dietician, Critical Care, TCU, RT, ED if applicable. • Maternal Child Health: Labor & Delivery, Pediatrics, PICU, NICU, Maternity, and Normal Newborns (may be combined with Perioperative). • Perioperative: OR, PACU, Central Sterile, Ambulatory Surgery Centers (may be combined with MCH). Maintains key Relationships with Clinical and Administrative Director peers, Chiefs of Service, other department directors reporting to Assistant Administrators for clinical and opertions, regional PCS, AMGAs, community peers DUTIES: Collaborates with AAPCS and other medical center management in identifying and implementing innovative models and best practices with an emphasis on quality of care, service improvements and cost reduction. With TPMG partner, directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, patient focused delivery of services and cost effective utilization of necessary services. Builds trust with the nursing team through visibility. Coordinates with TPMG to provide for the seamless transition of patients across the continuum of care. Establishes partnerships with facility leadership groups. In collaboration with medical staff and facility leadership ensures a superior care experience and a safe environment with patients and staff. Ensures policies, practices, and procedures comply with administrative, legal and regulatory requirements of the Health Plan contract and governmental and accrediting agencies. Provides clinical and professional oversight for areas of accountability. Assures successful implementation of organizational strategies such as Hospital Efficiency, Work Place Safety, Supply Cost Initiative including OR Back-log, Patient satisfaction. Through the hiring, retention, and development of internal staff in areas of accountability, achieves staffing ratios and optimal patient outcomes with minimal dependence on premium pay (overtime and registry/traveler staff). Mentors nursing managers in development of leadership skills, fiscally accountable staffing/scheduling practices, professional development of staff, and outcomes based practice. Oversees the development of department standards as identified by regulatory agencies including policies and procedures. Develops services that achieve a high level of customer satisfaction with emphasis on customer service, highest standards of quality and innovation. Maintains a state of continuous regulatory readiness. Manages and resolves human resource, labor relations, employee and department safety and risk management issues. Enhances nursing practice and patient outcomes through the effective use of clinical practice and GRASP committees. Participates in developing the hospital's plan for the recruitment and retention of nursing resources to ensure that a sufficient number of qualified staff members are available to meet the needs of the patients. Utilizes research data to implement clinical changes and the delivery of patient care and member services. Directs the budget and resource allocations for designated departments. Manages the financial performance and identifies and implements strategies to reduce costs and improve quality of care and services. Communicates effectively as hospital's advocate to members of the community, continually seeking ways to improve and promote the public relations objective of the hospital and marketing services. Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees To submit your profile please visit www.kaiserpermanentejobs.org and refer to posting SR.0800625. This position supports Kaiser Permanente's code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is an AA/EEO employer. Additional Information Reference Code: SR.0800625 RN Manager Position Type: Full Time, Employee