Clinical Care Coordinator/RN

Position: Clinical Care Coordinator

 

Reporting Relationship: Program Medical Director

 

Key Team Partnerships: Operations, Service Center, Hospital Care Team, Hospital Discharge Planning

 

Position Summary:  The hospitalist nurse coordinator collaborates with the hospitalist care team to coordinate and manage the process of patient care from the point of admission to the hospital, through discharge and hand-off to a community care provider.

 

Essential Functions:  Clinical Care Coordination

-  Actively participates in daily standup meeting with hospitalist team to ensure plan of care for patients is communicated and acted upon.

-  Collaborates with hospital care team to ensure that all current labs, test results, consults, orders, etc., are carried out in timely manner.

-  Communicates pertinent information regarding patient’s hospital stay (landmark events) with patient’s primary care provider as needed.

-  Meets with patient/family to determine barriers to discharge and set expectations for hospital stay

-  Collaborates with hospital discharge planning to ensure appropriate and safe discharge plan and disposition.

-  Ensures follow-up appoint is made with primary care provider.

-  Resolves post-discharge homecoming call issues.Quality Improvement

-  Participates in data collection for quality improvement initiatives:  conducts clinical audits, collects care delay information.

-  Under supervision of program medical director and in collaboration with hospital utilization management, evaluates clinical care and utilization of resources against current standards utilizing decision support tools:  Cogent Careguides and/or Interqual Criteria and/or Milliman & Robertson

-  Participates in client and care team meetings to evaluate and plan progress of hospitalist programEducation/Public Relations

-  Meets with patient/family on admission to educate on role of hospitalist

-  Educates and promotes hospitalist program among hospital staff

 

 

Key Authority Points:  N/A

 

Education, Training, Experience:Graduation from an accredited school of nursing; BSN (preferred)Licensed to practice as a Registered Nurse (RN) in state for which position exists Adult acute care experience Case management experience (preferred)Utilization management experience (preferred)Well-developed communication and influence skills

 

Direct Reports:  N/A

 

Confidentiality:Maintains strict confidentiality with regard to protected health information and understands and adheres to Cogent’s HIPAA Privacy and Security Policies and Procedures