Clinic Director

Clinic Director:

Responsible for the management of the physical therapy clinic, and overall patient and employee satisfaction.  The Clinic Director oversees all clinic staff and coordinates staff vacations, staff scheduling, and staff management to optimize the operation of the clinic in accordance with the standards set by corporate management.  The Clinic Director develops relationships with referring physicians and potential referring physicians. 

Essential Functions:

1. Schedule new patients on appropriate PT schedules for evaluations.
2. Provide patient treatment according to referral and visit volume demands.
3. Manage clinical staffing and case load volumes in coordination with Clinical Performance Management tool.
4. Complete all month end reporting responsibilities including monthly compliance checklist completed, cleaning logs completed, risk management checklists completed, documentation of attendance to monthly clinic director meeting, documentation of monthly meeting with all clinic staff, Clinical Performance Management summary completed, flash report completed, and Clinic Director SWOT analysis completed.
5. Monitor all patient discharges in alignment with Company standards of care.
6. Daily monitoring of patient visits, cancellations, and FIRSTâ„¢ work conditioning program visits.
7. Daily monitoring of referrals, noting trend of where referrals are coming from.
8. Monitor trends in patient billing per individual clinician to ensure Company standards of care is maintained.
9. Conduct weekly patient chart reviews to ensure staff compliance in chart completion.
10. Conduct monthly Medicare patient chart reviews to ensure chart compliance under Medicare law.
11. Handle all patient insurance issues and determine special financial arrangements.
12. Attend networking events with Business Development team and physicians.
13. Advise staff on treatment options to assure positive outcomes for all patients.
14. Conduct monthly individual meetings with all staff members.
15. Conduct monthly all-staff clinic meeting.
16. Attend monthly clinic director meetings.
17. Complete payroll, scheduling, and time off requests for all clinic staff.
18. Interviews candidates for all clinic positions as facilitated through HR.
19. Responsible for overseeing training for all clinic staff within assigned clinic.
20. Responsible for overseeing performance and any related counseling of clinic staff, up to and including recommendation for termination of employment.
21. Responsible for overseeing annual review process for all clinic staff.
22. The ability to maintain friendly, cordial relations with all clients and employees.
23. The ability to build and maintain confidence and credibility with all clients and employees.
24. Ability to comply with Company standards of operations.
25. Ability to provide training to all clinic staff on Company standards of operations.
26. Ability to provide ongoing monitoring of standards by conducting standards testing on all clinic staff.
27. Ability to adhere to the P.E.O.P.L.E. standards of Company.

Non-Essential Functions:

1. Maintain current knowledge of all clinic staff roles and continuing trends in the industry.
2. Attend continuing educational courses to obtain advanced clinical skills.
3. Maintain cleanliness of clinic and treatment areas.
4. Assistance in answering phones and providing intake forms to new patients.
5. Perform other duties as assigned by management.

Supervisory Responsibilities:

Oversee all clinic staff in recruitment, training, scheduling, disciplinary actions, annual review processes, and terminations.


Knowledge, Skills and Abilities:

Education: Bachelor’s Degree, with a professional clinical degree in rehabilitation. 
Appropriate state licensure, current, and in good standing
Experience: Minimum of 3 years experience as a senior level clinician preferred
Skills and Abilities: â€¢ Microsoft Office
• A demonstrated ability to lead people and get results through others;
• The ability to organize and manage multiple priorities;
• Strong customer orientation;
• Excellent interpersonal and communication skills;
• Excellent presentation skills;
• Strong team player; and
• Commitment to company values.


Travel Required: As needed for networking with physicians and attending director meetings
Hours Required: Full Time Management Position