APPLICATIONS ANALYST II -- Implementation/Support of Ambulatory Clinical Systems

Relevant Work Experience:: 5+ to 7 Years Education Level: Bachelor's Degree Description:As a member of the Ambulatory Clinical Systems Team, the Applications Analyst II is responsible for:' The coordination, training and implementation of the clinical applications supported by the Ambulatory Clinical Systems Team;' On-going support and quality customer service to the ambulatory practices for clinical applications.' The participation in guiding of testing, implementation and on-going maintenance of the clinical applications.Reports to a Team Leader of Ambulatory Clinical Systems Management.Key Responsibilities:' Working closely with end users (clinicians) from multiple practices in each of the subspecialties, implements and supports the clinical systems managed by the Ambulatory Clinical Systems team. ' Coordinates and directs the training for the clinical applications, participates in implementation activities of the clinical applications, and provides on-going and on-call support to the ambulatory practices for the clinical applications.' Provides quality customer service, servicing as an exemplary representative of Partners Information Systems. ' Plans, manages, and over-see projects or components of projects, utilizing recognized project management methodology.' Facilitates the project management of the designated clinical systems.' Works with other team members to define and execute quality assurance measures including thorough, detailed test plans. Audits, evaluates, revises and maintains clinical systems to insure data quality and the effectiveness and efficiency of their use.' Works collaboratively with other departments and personnel to address user requests and enhancements.' Serves as a consultant to primary users and software engineers, as needed, to help identify and design, develop or refine specifications for new clinical systems or enhancements to existing systems to support clinical programs/initiatives.' Participates in committees, taskforces and/or teams, as needed.Qualifications:' Five or more years of experience with computer systems or healthcare required.' Strong understanding of clinical software applications required.' Experience in training customers on clinical software applications required.' Bachelor Degree required.' Valid Massachusetts driver's license and own transportation for travel to network sites, as needed, is required.' Familiarity with methods of clinical documentation and how these methods affect workflow.' Strong analytical, inductive, and deductive reasoning skills.' Effectively and independently facilitate decision-making with users and administrative leadership in multiple venues and environments.' Strong understanding of common software applications (i.e. MS Office) and personal computers, required.' Experience with database applications preferred.' Strong adult teaching skills in both individual and group settings for diverse peoples.' Must be well organized and systematic in work process.' Demonstrates exemplary written and verbal communication skills.' Strong service orientation.' Off-site beeper coverage for user support as assigned' As projects and priorities dictate, must be available to work non-standard business hours such as evenings, nights, weekends, and holidays if/when necessarySalary/Benefits: Salary commensurate with experiencePartners HealthCare offers a comprehensive benefits package, including a choice of six medical plans, two dental plans, prescription drug and vision coverage, generous Paid Time Off, disability coverage, retirement plans, flexible spending accounts, and tuition reimbursement.Job Location: Boston, MAJob Number: 4504Company URL: http://www.partners.orgCompany Profile:Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare is a network of integrated hospitals and physicians providing cutting-edge patient care, teaching, and research. Over 3,000 professionals work behind the scenes to help keep Partners at the forefront of medicine, including those in Information Systems, Finance, Human Resources, Development, Real Estate, Legal Counsel, Business Planning, and other administrative capacities. Enjoy the benefits of a strong, stable organization; the largest health system in New England and the largest non-government employer in Massachusetts. Partners Healthcare System is an Equal Opportunity Employer.