HOUSEKEEPING SUPERVISOR

A Fresh Approach To Great Results. Compass Group North America is the nation’s largest contract foodservice and hospitality provider, with over 160,000 associates throughout the United States, Latin America, and Canada and revenues of $7.7 billion. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to support services and vending. That kind of commitment commands only the best, and it’s our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success. Morrison Management Specialists, a division of Compass Group, is one of the nation’s leading specialists dedicated exclusively to healthcare and senior living food and nutritional services. Operating under two divisions, Morrison Healthcare Food Services and Morrison Senior Dining, we offer customized solutions for quality and cost management.  It’s an innovative recipe that has worked for over half a century. Formed in 1953 with the idea of bringing our retail expertise to hospitals, we have grown into an industry leader with national reach.  Since the beginning, our strategy hasn’t changed…achieve our business goals by helping our customers meet theirs!  With over 1,200 registered dietitians, 200 executive chefs and 15,000 professional food service team members, Morrison is actively committed to fostering ways to enjoy great-tasting, healthy food through superior customer service.  The Atlanta-based company serves approximately 430 acute care clients and 375 senior dining clients in 44 states including some of the largest and most prominent integrated healthcare systems and senior living communities in the United States Job Description Housekeeping SupervisorSparkill, NY Provides direct leadership and guidance to staff to ensure that high level of cleanliness, quality, and service is achieved and maintained.  Assist with JCAHO compliance. Job Responsibilities:  Maintain a high level of cleanliness in assigned areas. Participate in staff selection process.  Interview candidates as needed.  Schedule days off, holidays, and vacations, ensuring that facility's needs are met in accordance with hours and position control. Assign personnel to established work areas or project duties. Ensure that staff receive proper orientation, initial training, and ongoing education. Ensure duty lists are revised and current at all times.  Review duty lists with regular and relief associates periodically. Proactive approach to identifying and correcting facility quality assurance concerns.  Timely follow-up is required. Attend and participate in departmental staff meetings on a scheduled basis.  Attend ongoing staff development and training courses as offered by company and facility. Participate in facility Quality Assurance Program as required.  Ensure high quality percentage of clean is maintained in areas of assignment.  Perform Quality Assurance Inspections as assigned. Prepare disciplinary action notices and conduct follow-up as required.  Conduct disciplinary meetings with associates with guidance from appropriate assistant director. Respond to concerns and requests with a sense of urgency and take necessary corrective action including timely follow-up. Participate in associate performance evaluations and make recommendations as needed.  Conducts associate performance evaluations with guidance and approval from appropriate assistant director. Participate in department safety and maintain a safe work environment at all times.  Handle special requests or projects and perform other duties as assigned. Assist housekeepers on an as needed basis.Job Requirements: High school diploma or GED preferred. One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.  Working knowledge of all housekeeping practices and procedures. Strong work ethic, intense drive, and initiative for quality and customer service.  Excellent written and oral communication skills. Excellent listening and empathy skills.  Excellent problem-solving skills both one-on-one and in group situations.  Ability to utilize a participative approach to managing staff.  Ability to function appropriate under stressful conditions.  Good stress management skills required.  Understanding of budgeting processes and awareness of profit and loss concepts.  Excellent administrative and organizational skills and an ability to priority. Will be exposed to chemicals on a constant basis requiring special clothing or safety equipment.Great People. Great Service. Great Results. At Compass Group, The Americas Division, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you’re looking for a career where you set the standard for personal advancement, then Compass Group, The Americas Division is for you! Working together, we will continue to experience success as the industry’s best. Achieving leadership in the support service industry Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V We provide catering for special events such as the US Open, Ryder Cup and the Academy Awards.