FOOD & BEVERAGE ASSISTANT MANAGER

Oversees the Food and Beverage front of the house operations within an assigned venue.  Manages and coordinates the activities of team members; implements, communicates, and ensures the achievement of operational goals and objectives, marketing strategies, and budgets; ensures compliance with policies and procedures; and monitors  forecasts, budgets, costs, and operating results.  Provides effective leadership within the department and addresses team member issues. Manages and coordinates the activities of the Food and Beverage front of the house operations within an assigned venue.  Implements, communicates, and ensures the achievement of operational goals and objectives, marketing strategies, and budgets.  Provides effective leadership within the department and addresses team member issues.  Monitors and provides feedback on the achievement of performance objectives.  Prepares schedules in order to ensure appropriate staffing on shift managed.  Monitors forecasts, budgets, costs, and operating results.  Assists in controlling food and beverage costs by correcting overrings in cash register and monitoring portions.  Ensures food quality and guest service standards are maintained within an assigned venue.  Ensures that there is a smooth flow of guests from initial greeting until departure and the highest quality and presentation of hot and cold foods being served in a timely manner.  Investigates and resolves any guest complaints.  Works with the Chefs to coordinate the activities of the Food and Beverage team members within an assigned venue with those of the team members in the kitchen.  Acts as a liaison between the Food and Beverage Department and other departments.  Ensures the Food and Beverage Division complies with all governmental laws and regulations, gaming commission rules and regulations, and departmental policies and procedures.  Maintains current Food Handler's Card (every 3 years) and Training in Intervention and Prevention (TIPS, every 3 years) and Learning Education on Alcohol and Drugs (LEADS, every 1 year) certifications.  Assists in performing any front of the house operations if needed.  Ensures a clean, safe, hazard-free work environment within scope of responsibility.  Practices Viejas guest hospitality standards while performing job duties and responsibilities.Performs all related and compatible duties as assigned.  EDUCATION and/or EXPERIENCE · 3+ years of progressively more responsible experience in food and beverage operations OR the equivalent in education/experience· Experience working in a casino environment preferred· Management/leadership experience required· Basic knowledge of Microsoft Office, Word, and Excel· Experience working with on line point of service computer system and payroll timekeeping system· Excellent verbal and interpersonal communication skills· Good written communication skills· Ability to work in a fast paced, high stress environment· Ability to adjust to and manage change effectively. · Must be flexible to work different shifts Company: Viejas Enterprise Location: ALPINE, CA 91901 Status: Full Time, Employee Job Category: Food Services/Hospitality Relevant Work Experience: 2+ to 5 Years Career Level: Manager (Manager/Supervisor of Staff) Education Level: High School or equivalent Company: Viejas Enterprise