Associate Infrastructure Specialist/Infrastructure Specialist/Sr. Infrastructure Specialist

The Hershey Company (NYSE: HSY) is a leading snack food company and the largest North American manufacturer of quality chocolate and non-chocolate confectionery products. With revenues of over $4 billion and more than 13,000 employees worldwide, The Hershey Company markets such well-known brands as Hershey's, Reese's, Hershey's Kisses, Kit Kat, Almond Joy, Mounds, Jolly Rancher, Twizzlers, Ice Breakers, and Mauna Loa, as well as innovative new products such as Take 5 candy bar and Hershey's Cookies. In addition to its traditional confectionery products, Hershey offers a range of products specifically developed to address the nutritional interests of today's health-conscious consumer. These products include sugar-free Hershey's, Reese's and York candies, and PayDay Pro energy bar.A lot more goes into the making of Hershey's success than just great ingredients. Behind our global reputation lies a history of innovation, a constant commitment to quality and leadership, and leading edge processes. Plus something even more special...the expertise and collaboration of our people. Have you built and maintained a global communications network for your company?  If so, this opportunity offers you a chance to stretch your skills and grow with a leader in the confectionery industry.  As The Hershey Company expands globally our Infrastructure Specialists will serve as a key player in developing and maintaining our Telecommunications and Networking Infrastructure.   This position leads the technical planning, design, configuration, implemention, and deployment of infrastructure related technologies within the Communication Networks realm. The successful candidate will be responsible for the assessment and optimizatioin of communication networks and provide enhanced and optimized maintenance support of highly complex telecommunications and networking technologies. This position leads complex system integration testing and evaluation and serves in a leadership capacity to guide work efforts of cross- functional teams to perform system restoration activities. Functional Responsibilities (30%): -  Responsible for the technical detail design, development, modification, delivery, and maintenance of complex infrastructure technologies -  Leads the evaluation of discipline specific infrastructure related technologies and makes recommendations to IS management -  Reviews and oversees development of technical documentation for infrastructure related technologies -  Subject matter expert in discipline specific infrastructure related technologies -  Leads strategic development for specific technical discipline   Problem Resolution (25%): -  Provides 3rd level support for highly complex and/or internally escalated infrastructure related problems   Mentoring (15%): -  Provides direction, guidance and training to team members through the sharing of technical expertise   Budgeting (10%): -  Manages complex projects and cross-functional teams to achieve results within time and budget -  Actively contributes to development of cost center budget and planning process   Process & Metrics (10%): -  Recognizes need and facilitates development of IT internal process innovations -  Negotiates and leads the creation of internal and external SLA's   Customer and Vendor Relationships (10%): -  Responsible for maintaining vendor relationships for specific infrastructure related technologies   Education: B.S. in Information Systems, Computer Science, Business, or related field OR equivalent in technical training and work experience.   Experience: Minimum of 2 years at the Infrastructure Specialist or equivalent relevant experience.   The ideal candidate will have a Cisco CCNP and/or CCDP designation with a CCVP highly desired.  The selected individual will be expected to have a working knowledge of the following technologies:   Cisco Routers (18xx,28xx,38xx), Switches (29xx,35xx,37xx,4xxx,65xx), Access Points (12xx), Content Switches Cisco VoIP and Unified Communications Bluecoat Proxy Servers (200,500,800 series) Nokia Firewalls with Checkpoint software (Nokia IP 2xx,3xx,5xx,12xx series) Model candidates should  also be familiar with: Layer 1 Infrastructure wiring: Twisted pair and Fiber Layer 2 Ethernet Switching technologies and 802.11 wireless technologies including security protocols, Frame-relay Layer 3 IP addressing schemes, BGP and EIGRP routing protocols, MPLS If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=552058-3-933 Interested? Please apply via our website at www.hersheys.com/careers. All applicants must submit a questionnaire and resume online to be considered. Equal Opportunity Employer M/F/D/V.