Training Specialist

Under general supervision, develops and conducts soft skill and technical instructor-led training courses for organization employees.

Duties and Responsibilities

• Conduct analysis of training and organizational needs working collaboratively to implement solutions

• Consult with subject matter experts to research, document, and validate training content

• Design and facilitate innovative, creative, cost-effective training programs to maximize employee performance

• Select appropriate training aids and prepare lesson plans relevant to training subject and materials

• Analyze employee feedback and performance data to measure, identify and eliminate performance gaps

• Ensure that all training programs are delivered in accordance with corporate training policies and procedures

• Travel to other North American locations as needed

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty efficiently. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Bachelor's degree (B. A.) from four-year college or university;

• 2-4 years related experience and/or training; or equivalent combination of education and experience.

• Fluent with adult learning strategies and instructional design theories including accelerated learning.

Language Ability

• Ability to read, analyze and interpret technical job documents.

• Ability to respond to common inquiries or complaints from customers.

• Ability to effectively present information to a diverse population.

Mathematical Ability

• Ability to accurately calculate figures and amounts to make fiscally responsible decisions and/or recommendations.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Proficiency with Microsoft Office (Outlook, Excel, Word, and PowerPoint) and SharePoint.


At Computershare, our brand promises are: Certainty, Ingenuity and Advantage.

These promises complement the drivers of openness, honesty, pride and teamwork that we look for in all our employees, and are the drivers behind our commitment to service excellence.

If you want to be part of our leading brand, please apply for this position by clicking on the apply button and following the application process.

Advertised:19 Dec 2011 Eastern Standard Time
Closing date:2 Jan 2012 11:55pm Eastern Standard Time


To APPLY go to:

http://careers.computershare.com/jobDetails.asp?sJobIDs=789459&lWorkTypeID=&lLocationID=5378%2C5379%2C5380%2C5381%2C5382%2C5383%2C7689&lCategoryID=&stp=AW&sLanguage=en