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 Trade Desk Representative: Margin Specialist

Details
Country: USA
Location: Illinois-Chicago Chicago, IL 60604
Total applied: 40
Job Category:Customer Support/Client Care
Location:Chicago, IL 60604
Status:Full Time, Employee
Occupations:Call Center;General/Other: Customer Support/Client Care;Technical Customer Service
Career Level:Experienced (Non-Manager)
Trade Desk Representative: Margin Specialist

OptionsHouse

Trade Desk Representative: Margin Specialist

 

At OptionsHouse, our mission is to provide savvy investors in options and stock the power and functionality of traditional software-based trading tools with the portability of an online trading platform through the extensive use of leading edge web technologies. We provide data feeds, execution capability and trading tools which leverage the years of experience of PEAK6 traders -- and make them available to our clients through a streamlined, user-friendly interface. We couple this with simplified, flat-rate pricing for the retail customer to provide a superior customer value proposition.

OptionsHouse, Inc. was founded by PEAK6 Investments, LP in 2005. Developed and powered with PEAK6 technology, OptionsHouse makes it possible for retail and institutional options traders and investors to graduate from basic trading to a more professional level. OptionsHouse utilizes tools and methods derived from PEAK6's extensive trading platforms; the same state-of-the-art technology used to trade large-scale positions on every U.S. exchange, every single trading day.

PEAK6 Investments, LP was founded in 1997 and is headquartered on the original Chicago Board of Trade trading floor. PEAK6 Capital Management LLC, an affiliated market making and proprietary trading firm, is a provider of liquidity and risk management to the options market having traded 35 million option contracts and 2.1 billion shares in 2006.

The Role: Provide superior customer service as a member of the Trade Execution and Risk Management desk. This role will involve customer contact to provide trade and margin support to our retail option clientele.

Responsibilities:Provide timely and accurate information to customers regarding trading and margining requestsProvide timely feedback to the Technology Group regarding service failures or customer concernsProvide timely feedback to senior management regarding corporate issues as they relate to frontline customer interactionsPartner with various other OptionsHouse groups to meet and exceed customer’s service expectationsPerform other related duties as assigned

Candidate Requirements:

· Margin Experience: Coordinate with the clearing firm to verify and issue Margin calls to retail brokerage clients. Requires advanced knowledge of Reg-T margin, day-trading rules, and exchange regulations. Must have 2+ years of working margin experience.

· Equity Derivatives Trading Experience: Preferably 3 + years of trading experience in a retail brokerage firm.

· Proven dedication to providing a top-notch customer experience.

· Ability to work in a fast-paced, rapidly-changing work environment.

· Excellent communication and organizational skills.

· Advanced knowledge of Microsoft Office software: Excel and Outlook.

· Proactive approach to developing and strengthening procedures and processes. The ability to  coordinate with technology team to create new tools and enhance existing protocols.

· Team-player

· Perform other time-critical trade desk tasks, as required.

· Series 7,63.  

 

- Apply for Trade Desk Representative: Margin Specialist


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