Service Specialist I- Advisory Service

Responsibilities Answer by phone general operational and customer account questions from branch associates Work independently with branch associates to solve problems Work with branch associates to satisfy client needs Work in partnership with team members to provide support as needed Provide branch associates with information, friendly support and reliable solutions Respond to branch associates while meeting call- quality and quantity expectations. Communicate operational procedures and processes to branch associates Understand industry laws and regulations Participate in monthly department meetings and periodic training sessionsRequirements - Series 7 and 66 licenses are required 9 months from the associate's start date. - Background in sales and/or customer service preferred. - A strong desire to exceed and work in the finance industry. - Excellent verbal and written communication skills. - Problem solving skills. - Ability to learn and work in a dynamic team environment. - Ability to understand and explain financial calculations - Participate in a 2-4 month training program. - A bachelor's degree in finance or business is strongly preferred. - Strong analytical skills preferredSubmit an online resume for prompt consideration for this opportunity. Please include the job code and minimum salary requirements on your correspondence. For more information visit our website at careers.edwardjones.com. careers.edwardjones.com