Service Manager 2 - Ashland, OR

Job Description: Our Service Managers have an incredible opportunity to coach, train, mentor, and lead a team of strong Tellers, ultimately DRIVING the customer service and sales of the store. Although your educational and professional experience will be carefully reviewed, your proven ability to effectively LEAD our Tellers to achieve sales and customer service results is what qualifies you for this position. Come join our team!Responsibilities include managing the teller services function to ensure prompt and efficient transaction processing and the generation of sales through quality referrals. This job is a working manager where greater than 50% of their primary duties are spent in non-management responsibilities. These duties will include as necessary teller and lead teller functions. Establishes sales referral and service goals. Creates, trains and coaches a successful service and referral team. Responsible for effective staff salary administration and rewards. Is responsible for scheduling staff efficiently to maximize resources and achieve service and sales goals. Ensure compliance with audit and operational regulations and guidelines. Minimum Qualifications: Must be able to establish proof of eligibility to work in the United States, successfully pass a criminal background screening and be at least 18 years of ageMust have 1 year of successful sales and customer service management experienceMust have proven leadership, coaching and mentoring skillsMust have strong time management, multi-tasking, organization, and follow-up skillsMust also have above average to excellent communication skillsMust have an intermediate proficiency with personal computers Preferred Skills: A bachelor s degree and one to two years of banking experience or the equivalentMulti-lingual applicants are encouraged to applyRetail management experience is a plus How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3245386 We do not acknowledge the Online Application.WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V. Email this job |