Senior Agency Process Manager

(Reference code: 0006GG) Status: Full Time, Employee Location: Northbrook, IL 60062 Job Category: Accounting/Finance/Insurance Career Level:Experienced (Non-Manager) Education Level: Bachelor's Degree Job Description: The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®â€� slogan. Allstate was founded in 1931 and became a publicly traded company in 1993. Encompass is the umbrella organization within Allstate that sells insurance products through independent agencies under three brands.  More than 8,800 independent agencies sell Encompass, Allstate and Deerbrook-brand automobile, homeowner and related insurance products to almost two million customers across the county.  Part of the Allstate group of companies, the three brands combined make Encompass one of the nation’s largest carriers to provide protection through independent insurance agencies.  More information can be found at www.encompassinsurance.com Distribution Support Department Purpose of Position:  To formulate, coordinate, administer, educate, manage and support field and home office personnel in analyzing, developing and implementing Sales and Agency Operations processes, programs and projects.  Develop and enhance Agency Segmentation, Agency Management Reviews and New Agency Deployment Modeling and Analysis. Assist in the development of the 2009 FSB program and ROI analysis along with National Agency and Field Sales Leader promotions. Work on a cross functional team in the development of an Field Sales Leader / Agency Planning tool with links to Field Sales Bonus and ABC planning. Learn existing measurement reports, monitors and metrics and work with Field and Home Office Distribution Support to enhance as needed and to align with our current strategies and key initiatives. Analyze key production and profit metrics, identify variances to planned performance, analyze root causes and recommend actions to Senior Management. Develop and deliver presentations (formal & informal) to sales and Agency Operations and other AOR’s. Other Special projects as assigned Experience, Knowledge, Formal Training: Advanced knowledge of client business area.  Specialized understanding and use of best practice techniques and principles unique to an area in order to ensure completion of project plan.   A broad working knowledge of programs, policies and procedures in management or a technical field gained through extensive experience and training.  Strong organizational and project management skills.  Undergrad degree in Finance, Accounting, Economics or Management required…MBA is a plus.   Analytical/Technical Skills: Strong analytical and modeling skills with the ability to make recommendations and drive the implementation of various action plans.   Communication Skills: Strong communications skills required to draft reports, memos, and presentations to interact with and lead a cross functional team. Job complexity: Develop solutions to complex issues that require use of creativity and a unique approach for resolution.  Decision-Making: Recommends actions for processes or programs.  Implements strategic and business direction along with appropriate processes to develop and/or deliver products and services. Contacts: Contacts are varied both within and outside the organization.  Explain and discuss difficult information to influence, gain acceptance and approval of ideas, proposals, and solutions. Scope and Impact Achievement of results an important influence on the attainment of unit and department objectives.   Management Guidance Received: Assigned general objectives and projects. Individual is highly capable of independent work and management guidance is normally not required. Programs:  Advanced Excel, Word and PowerPoint Skills.  Strong Knowledge of Allstate, Encompass and Deerbrook reporting / information systems and end user tool applications such as Business Objects.