IM- Client Relations Representative

Status Full Time, EmployeeLocation Jersey City, NJ 07311City Position is Located Jersey City Job Category Customer Support/Client CareEducation Bachelor's DegreeReference Code PCK505-212837 Position Category: OperationsPosition Title: IM- Client Relations RepresentativeJob Level: Non-ExemptLocation: USA - NJ - Jersey CityEducation Required: Bachelors DegreePosition Description:The Client Relations Team is dedicated towards exceeding client expectations and achieving client satisfaction. We support our clients by addressing service inquiries to achieve immediate results by consistently applying standards of excellent behavior. Our detailed and extensive hands-on training provides and excellent opportunity to acquire knowledge and skills in the finance industry.Among many benefits, Morgan Stanley provides a comfortable workplace, competitive salary, flexible hours, tuition reimbursement, and a supportive team environment.Handle incoming calls primarily from shareholders and financial advisors using multiple systems while ensuring our quality standards are met.Process financial transactions and update account records as necessary.Utilize resources and remain current on procedures, policies, and market activities to ensure client satisfaction. Follow through on commitments made to clients,Skills Required:• Bachelor’s degree • Excellent written/verbal communication and listening skills• Attention to detail and accuracy are a must• Ability to learn, retain, and apply information• Basic computer skills. It is the policy of Morgan Stanley to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, age, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legallyprotected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.