Direct Sales Professional - Bilingual Spanish

(Reference code: 0006PR) Status: Full Time, Employee Location: Charlotte, NC 28262 Job Category: Sales/Retail/Business Development Career Level:Entry Level Education Level: High School or equivalent Job Description: The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®â€� slogan. Allstate was founded in 1931 and became a publicly traded company in 1993. The scope of the job is:The Bilingual Spanish Direct Sales Professional (DSP) is a licensed representative and is responsible for initiating and successfully closing sales opportunities and supporting marketing campaigns. Contacts are made through inbound and outbound calls in a way that enables the contact center to meet its customer satisfaction and business performance goals.The position is located in Charlotte, N.C.Start date: 11/3/08Training schedule: Mon - Fri 1:30 p.m. - 10:00 p.m. (8 weeks) then 2-3 months Mon - Sat 1:30-10:00 with Sundays off and a weekday off.After all training schedule will be: 4:00 p.m. - 12:30 a.m.Benefits are all effective first day of employment.Weekly salary: 538.00 with an additional 10% shift.The position will be responsible for: Providing an exceptional sales experience to customers in order to meet sales targets and performance goals. Resolving complex questions/issues and referring other inquiries to appropriate areas as needed. Providing quotes for both auto and property premiums and bind policies. Demonstrate a comprehensive understanding of specific company products in order to portray confidence and credibility to customers. Proactively identify and act on cross-selling opportunities in order to increase household penetration and improve customer retention, applying effective selling and influencing techniques. Prospect for new business during routine customer calls. Required Skills: (skills individual must bring to the job) and skill levels required: Beginner (has general understanding/knowledge) Intermediate (has good working knowledge/understanding) Advanced (is considered an expert) Required Skills: Advanced - Excellent communication skills, both oral and written. Advanced - Basic PC aptitude with Word, Excel and the Internet. Advanced - Flexibility Advanced - Team-oriented Advanced - AdaptabilityExperience Required: (type of experience and number of years required) One to two years of sales experience in a sales call center environment or equivalent sales job is preferred and a preference for insurance industry related experience.   Computer Proficiency: (computer skills needed to do the job) Microsoft Office Suite PC Aptitude  Education:  High School or GED requiredMajor preference: None   Foreign Language Proficiency: Bilingual SpanishRequirement:Yes