Desktop Engineer

to join our team located in Santa Ana, CA 92705. Desktop Engineer SUMMARY:  Installs, updates, and repairs personal computer hardware and software systems.  Recommends, maintains, and implements desktop solutions in support of organizational business needs.  Performs all duties in accordance with all company guidelines and applicable federal, state, and local regulations.  ESSENTIAL DUTIES AND RESPONSIBILITIES:· Supports, troubleshoots, researches, and resolved computer hardware and software problems related to installations, operating system and application installations, network, hardware deployment and recovery, and installation and upgrade of new and existing computer equipment. · Builds, configures, and modified workstations and images, including installation of operating systems, applications, and company-specific files; configuring security settings; adding hardware drivers; and updating/patching  operating system/ applications. · Builds and modifies software installation packages, including customizing application components, inputting company-specific details, and testing custom install packages. · Performs maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management. · Establishes and maintains user accounts and passwords in accordance with company information security guidelines. · Sets up, moves and/or transfers phone extensions.· Performs other duties and special projects as assigned. REQUIREMENTS· High School Diploma or equivalent required.· Technical training in desktop management beyond high school preferred; some college or equivalent work experience preferred. · 3-5 years of desktop support/technician experience required.· Microsoft Certified System Engineer (MCSE) certifications in applicable Windows operating system certification preferred; Desktop Administration suite or comparable system certification preferred. · Knowledge of common software applications.· Experience with MS Windows installation and troubleshooting.· Experience with network troubleshooting, including in-depth knowledge of Transmission Control Protocol (TCP)/Internet Protocol (IP) and LANs.   Please email your resume to resumeSA@carringtonms.com . EOE.M/F/D/V