Customer Service Representative - Commercial Lines Account Manager / Agent

Customer Service Representative - Commercial Lines

Large Nationwide and Independent Agency.  This position involves assisting in the production of new commercial lines accounts and the retention of renewing commercial lines accounts in keeping with agency goals.  Provides service to designated accounts in support of agent activities and maintains high service standards.  Secures and submits required renewal underwriting information.  Processes change confirmations and customer requested cancellations.  Actively solicits increases in coverage or rounding out accounts through sales to clients at every service contact.  Actively seeks referrals from current client base to solicit for new business prospects.


Must be aggressive/assertive, a self-starter with the ability to influence others.


Should have demonstrated effective presentation skill through both verbal and written

communication.


Must have Agency and Applied Systems experience.

 

Keywords:  insurance, customer service, sales, account management