Customer Financial Svcs Rep

p { font-size: 11px; font-family: Arial, Helvetica, sans-serif; line-height: 12px; } Responsibilities Are you dependable, energetic, focused, confident, and welcome change? Are you a great negotiator that's ready for a real career with lots of learning and growth opportunities? Then, Verizon Wireless has an exciting career opportunity for you. Join our team as a Financial Services Representative, making the most of your talents and building a phenomenal future with us.FINANCIAL SERVICES REPRESENTATIVE If you're interested in launching a high-growth career - not just getting a job - this is the place for you. You'll receive award-winning training that will help you learn about the wireless business, understand our company, gain valuable skills, and make a key contribution every day. When you bring your best to this position, we'll make sure you have the support, the training and the tools you need to achieve all of your goals. Day to dayToday, you'll answer a call and negotiate a payment plan that will help a customer get back on track. Tomorrow afternoon, you'll call another customer to ask for and collect a payment that will bring him/her up to date. A week from now, you'll explain charges to one of our customers and arrange for payment. Each day, you'll be able to strike the perfect balance between providing excellent service and recovering invoice balances. You help our customers stay with us. p { font-size: 11px; font-family: Arial, Helvetica, sans-serif; line-height: 12px; } Qualifications We're looking for someone with customer service experience in a fast-paced environment, and a degree is a plus. Negotiating skills, a positive attitude and the ability to be pleasant but firm are crucial. Our ideal candidate has great keyboarding skills and the ability to use several computer programs at once, while dealing with customers on the phone. You'll need to communicate effectively, multitask, manage your time, and make good decisions quickly. You're dependable, energetic and career oriented. You capture important revenues for the company and help our customers achieve successful financial outcomes. You support the success of Verizon Wireless. Open a world of opportunityBecause Verizon Wireless is a cutting-edge and always-changing company, our people need to keep learning and growing. So, we provide award-winning training and continuous learning, as well as generous tuition assistance that can help you complete your bachelor's degree - or get your MBA! At Verizon Wireless, the company with the nation's most reliable network, we want to deal with our customers in positive and productive ways. And, the people who help our customers successfully handle financial issues deserve the richest rewards we can offer, including industry-leading benefits like medical/dental/vision from day one, short-term incentives, 401(k) with match, paid vacation and holidays, work/life programs, phone discounts, and much more. If you're ready to make the most of your talents, and Own Your Career, we invite you to visit us online and learn more at www.verizonwireless.com/careers We are an equal opportunity employer m/f/d/v. It takes dedicated, hard-working people like you to provide the nation's best, most reliable wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.