Customer Account Specialist - Cookeville, TN

Summary:

Begin your great new career as part of the American General Financial Services (AGFS) team.  Our team is part of the AIG family, and we are one of the nation’s largest financial service companies.

 

AGFS can help you realize your dream of a bright future because we offer:Over $29 billion in assets,10,000 employees nationwide,1600+ offices in 45 states, the United Kingdom, Puerto Rico, and the Virgin Islands,85+ years of lending, and helping others reach their financial goals in life, retail financing, and other credit related products.

 

We will train you for an important career, developing and serving a customer base through solicitation, loan extension, and/or adjustment of delinquent accounts.  Using excellent customer service skills, the Customer Account Specialist greets, assists, and solicits customers in the office and on the telephone.  This position is often the customer’s first impression of American General Financial Services, making it one of our most important roles.

 

Primary Responsibilities:Provide customer service by greeting, assisting and soliciting persons entering the office or on the telephoneMeet personal performance goals through handling complete loan cycleReceive and process credit and employment verifications and records information obtainedPerforms administrative tasks in processing insurance products at the direction of a licensed agentPerform routine transactions and an on-line terminal, process payments and disbursementsPrepare reports, type correspondence and transaction documents, maintain files, handle mail, notarize documents and handle recording and filing

Here is what it takes to start your bright future today as a Customer Account Specialist:

 

Minimum Knowledge and Skill Requirements:A high school diploma, or equivalency (Some college classes preferred)Strong math and organizational skillsSales experience and/or cash handlingThe ability to become a notary publicAn outgoing personality and competitive natureStrong interpersonal and communication skillsIntegrity and strong work ethic Dependable transportation and valid driver’s licensePass pre-employment credit and criminal background checksWilling to work hours that can include some weekday evenings and some weekend hoursBilingual English/Spanish skills helpful

 

We are proud to be an EEO. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

 

Join us to work in an exciting industry and diverse work environment that offers great advancement opportunities, competitive salary and incentive compensation, and a comprehensive benefits package including diversified 401K and health insurance (eligible day one).

 

If you believe that this is the right opportunity for you, then wait no longer.  Apply today and work Where the Best Get to Work.  Opportunities for a Lifetime are awaiting you at AGFS.   

www.agfinance.com

Equal Opportunity Employer