Capital One Now Hiring Recovery Associates

•Location:    Chester, VA 23831•Job Status:    Full Time, Employee•Job Category:    Customer Support/Client CareCapital One Now Hiring Recovery Associates Capital One, a Fortune 500 company is seeking experienced call center representative to collect on Charged Off debt. Ideal candidate must demonstrate personal initiative in an effort to achieve high standards of performance. Responsibilities:   Communicate with customers by telephone and written communication to collect on charged off accounts Utilize Negotiate skill to assist delinquent customers in finding solutions to meet debt obligations Exhibit effective skip-tracing techniques when applicable Provide thorough and accurate documentation to accounts Maintain superior quality assurance results   Basic Qualifications:   High School Diploma or GED    Preferred Qualifications:   Minimum 1 year experience recovering on Charge Off debt Minimum 1 year collections experience required Experience in Microsoft Excel and Word Ability to work in a fast paced ever changing work environment Ability to effectively prioritize work and multi-task Superior communication skills Schedule flexibility a must Must be able to manage constructive criticism in a positive manner  Schedule: Monday – Friday 12:00 – 9:00 To apply, visit http://www.capitalone.com/careersEnter requisition ID 603326 Â _________________________________________________ We are an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment.