Capital One Call Center now hiring! Benefits Start Day One!

•Location:    Chester, VA 23836•Job Status:    Full Time, Employee•Job Category:    Customer Support/Client CareCapital One Call Center now hiring! Benefits Start Day One! -------------------------------------------------------------------------------------------------------- Imagine being the direct liaison to the most important people in our universe: our customers? Sure it’s challenging work, but it’s equally exciting and rewarding. As a Call Center Associate at Capital One, you'll be trained by respected professionals. You’ll enjoy a comfortable, friendly, business-casual work environment. Along the way, you’ll earn awesome rewards while helping our customers improve their financial situation. -------------------------------------------------------------------------------------------------------- Risk Representatives are responsible for making outbound calls to existing customers with delinquent accounts. Our associates educate customers on account status and negotiate to secure a pay by phone or payment arrangements.  The goal is to help our customers build and retain a strong credit standing and maintain a customer for life. -------------------------------------------------------------------------------------------------------- Basic Qualifications: High school diploma or equivalent Preferred Qualifications: - Proven record of reliability & good work ethic - Maintain a positive attitude in a constantly changing environment - Highly motivated for personal success - Basic PC skills - Good verbal communication skills - Good listening skills - Ability to follow directions and follow scripting - Ability to solve basic problems with provided solutions - No experience required -------------------------------------------------------------------------------------------------------- Before you become a Capital One Associate, look closely at our associate benefits package.  It’s all about benefits that will make a difference in your life…your health…your wealth…your family…and your time. Below are some general highlights. Visit us online for more information. • 3 weeks vacation after your first full calendar year with the company. • Medical and dental expense coverage.  There is also health care and dependent care spending accounts with a company match of your contribution from Capital One. • A before-tax savings plan where Capital One may contribute up to 9% of pay—and the company contributions vests in just 2 years. • Our insurance package includes life and accidental death policies, dependent life insurance policies, short and long-term managed income protection. • We also offer Educational Assistance Programs. You’ll get all of these advantages—and more—at Capital One! Hours of operation: M-F 8:00 AM to 11:00 PM; Sat and Sun 8:00 AM to 5:00 PM Full time schedules vary: Must be available for one weekend day per week 5% and 10% shift differentials paid to 10:00 PM and 11:00 PM Additional Incentives paid based on performanceSPLIT SHIFTS AVAILABLE TO APPLY: You can apply online 24 hours a day, 7 days a week. Go to http://www.capitalone.com/careersClick on the United States button under the Join Our Team Section Enter in Chester in the City Location box The position you are looking for is Risk Representative # 605197If you have any problems applying, please call (866) 347-5868 Â _________________________________________________ We are an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment.