Sr IT Business Analyst - JDE

Position Description:

Sr. IT Business Analyst, JDEGeneral Summary Supports the Domestic Home Entertainment business unit as a Sr. J.D. Edwards Business Analyst by participating in a functional capacity in all phases of the Project Life Cycle, including post-production support and ongoing maintenance. Drives business process reengineering activities and serves as senior functional liaison to the user community. Continuously gains an understanding of the customers’ operations and how systems are used in support of their operations, transferring knowledge to users and other members of the team. Provides front line user support on functional issues. Responsibilities 1. Project Initiation• Develops understanding of customers needs and applies it in researching potential solutions.• Owns clarification, rationalization and documentation of project requests.• Facilitates business development planning sessions.• Participates in preparation of the Business Case, Project Charter, Project Cost Justification, RFI, RFP, Package Selection Recommendation and other project initiation documents, as needed.2. Application Development• Analyzes and documents relevant business processes.• Leads interviews with customers to define requirements.• Defines, documents and reviews functional requirements.• Conducts gap analysis.• Owns the Integration Testing process, including development of test plans, test cases and scenarios and documentation of results, or overseeing the completion of these documents created by a Business Analyst.• Responsible for ensuring that project meets functionality requirements and expected business benefits.• Responsible for all facets of the User Acceptance Testing & signoff process.• Prepares and/or reviews end user documentation, training materials, curriculum and schedule.• Conducts training classes, including train-the trainer, one-on-one or classroom style training.• Provides first line post implementation support to users regarding functional issues.• Engages all relevant participants in change management activities, where appropriate.3. Production Support • Monitors the daily operational activities of systems and provides support to users.• Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including workarounds.• Addresses and/or escalates issues in a timely fashion.• Applies department change control policies & procedures.• Coordinates with other IT departments on integrated system support.• Logs, tracks and prioritizes system issues.• Is responsible for quality, accurate, and timely deliverables to internal/external customers.4. Administration• Works as a member of a cross-functional, integrated team.• Provides assistance and mentoring to lower level team members.• Communicates plans, status and issues to management on a regular basis.• Adheres to and enforces department standards, policies, procedures and industry best practices. Job RequirementsEducation: Bachelor's DegreeKnowledge: • Expert understanding of the J. D. Edwards World and OneWorld applications • Strong understanding of the Distribution business processes.• Strong knowledge of relational database concepts and database management systems.• Knowledge of Entertainment industry business practices a plus.• Good knowledge of Project and Systems Development Life Cycle Methodologies.• Strong knowledge of IT structured analysis methodologies, including process flow definition.• Knowledge of standard IT practices related to business application development and implementation. Skills:• Strong analytical skills.• Mastery of the Distribution business processes.• Excellent written and oral communication skills, including development of project documentation, presentation materials using MS PowerPoint, and status reporting.• Capable of translating complex business needs into functional specifications. • Strong ability to build and motivate teams.• Ability to create process flow diagrams and flowcharts using MS Visio or similar charting tool.• Demonstrated ability to create plans and timelines using management tools such as MS Project.• Demonstrated ability to work effectively with all levels of staff, customers and other IT personnel.• Ability to lead effective meetings that are tailored to the audience. Experience:• A minimum of 4 years of business analysis experience with J.D. Edwards World/OneWorld distribution applications• Experience as Project Lead strongly preferred.• Experience with project management software.• Entertainment industry experience strongly preferred.

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