Dining Room Manager & Event Coordinator

 

Steiner Ranch Steakhouse is accepting resumes for Dining Room Manager and an Event Coordinator / Party Planner.  Steiner Ranch Steakhouse will be opening in late October.  The buzz regarding this highly anticipated restaurant overlooking beautiful Lake Travis and the Austin hill country is tremendous.  If you are the type of individual who can contribute to the startup and operation of such a place, then we are looking forward to talking to you.

Sincerely,

Shane Street

 

Job Purpose:

Serves patrons by managing reservations; scheduling, training, and supervising personnel.

Duties:

* Identifies current and future patron service requirements by establishing personal contact and rapport with potential and actual customers and other persons in a position to understand service requirements.

* Develops operational guidelines by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

* Establishes reservation system by planning use of tables; allocating stations; determining staffing requirements.

* Fulfills dining reservation schedule by assigning and scheduling staff; following up on work results.

* Maintains dining room staff by recruiting, selecting, orienting, and training employees.

* Prepares dining room staff by introducing menus and teaching food presentation techniques; conducting food and wine tastings; giving instruction in etiquette and serving techniques.

* Maintains dining room staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

* Schedules patrons by recording dining reservations, arrangements for special parties, and private dining room accommodations.

* Welcomes patrons by exchanging pleasantries with patrons; escorting them to dining area; seating them; presenting and introducing menus; announcing waitperson's name.

* Maintains dining room ambiance by inspecting and monitoring serving stations, table linens, floors, seating, lighting, and music.

* Protects patrons and employees by maintaining first aid, cpr, and heimlich maneuver certification; enforcing alcohol control practices; maintaining sanitation procedures, rules, and regulations.

* Protects dining room assets by adhering to security policies and procedures.

* Prepares reports for facility management by identifying patron service requirements; observing and recording patron reactions to meals, beverages, and restaurant environment.

* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

People Management, Planning, Foster Teamwork, Customer Service, Safety Management, Multi-tasking, Thoroughness, Client Relationships, Emphasizing Excellence, Leadership, Verbal Communication