Tech Support Engineer

The Tech Support Engineer will support efficient operation, retrofit and commissioning of a material handling distribution system, work with a team of engineers and technicians to diagnose and troubleshoot the customer’s distribution process, diagnose mechanical system operations and execute emergency and scheduled services.   The Tech Support Engineer will support, maintain, repair, and upgrade installed system customer base, identify system faults and make necessary corrections to minimize system downtime, provide instruction and guidance on preventative maintenance of High Rise Stacker Cranes, Roller and Conveyor Systems, perform services required by customer on periodic basis, troubleshoot system interface hardware and provide necessary maintenance and diagnose PLCs, coding, computer software and hardware and mechanical equipment.  Location: Media, PA Qualifications include:·  Minimum of 3-5 years experience in a technical service environment inclusive of strong mechanical and electrical troubleshooting·  Computer literate in all MS Office products, SQL experience a plus ·  Must be highly articulate, proactive and self-motivated; excellent written and verbal communication; demonstrated presentation skills ·  Analytical, problem-solving and decision-making skills·  Technical writing experience in documenting technical data/information·  Ability to troubleshoot systems down to component level ·  General knowledge of products, applications and experience in controls technology, experience in the warehouse or factory automation industry a plus·  Proven track record in a fast-paced, demanding environment, with the ability to be flexible and adapt well to change. Desirable but not Essential:·  3-5 years as part of a service team preferred ·  Experience with Allen-Bradley or Rockwell PLC programming·  Experience with warehouse or factory automation sub-system operations and maintenance ·  Experience in database concepts and SQL programming Swisslog offers a competitive base salary, comprehensive benefits including health/dental and 401K!  Please email your resume and salary requirements to: employmentusa@swisslog.com  Swisslog is an Equal Opportunity Employer M/F/D/V.  We maintain a drug-free workplace. Company: Swisslog Relevant Work Experience: 2+ to 5 Years Location: Wawa, PA 19063 Career Level: Experienced (Non-Manager) Status: Full Time, Employee Education Level: Associate Degree Job Category: Installation/Maintenance/Repair Shift: Rotating Email: Apply by Email