Service Desk Technician

Details

Country: USA
Location: District of Columbia-Washington/Metro Job location not provided
Total applied: 40
Job Category:IT/Software Development
Education Level:Bachelor's Degree
Location:Job location not provided
Status:Full Time, Employee
Occupations:Database Development/Administration;Desktop Service and Support;Network and Server Administration
Career Level:Experienced (Non-Manager)
Shift:Third Shift (Night)

Provides information system solutions and technical support in one or more areas including personal computer/client server support, systems programming, applications design and development, database design and administration, telecommunications and network support and administration. Successful candidate will have expert experience in Windows 2000/XP operating systems. Individual must have strong troubleshooting skills with various hardware and software applications. (MS Office, Adobe Acrobat, IE, Netscape, etc.) Incumbent must have a high level of expertise with Active Directory administrations. Must be able to utilize SMS to remotely troubleshoot desktop systems. Must have a solid knowledge of utilizing TCP/IP in LAN environment. Must understand DOD security policies and procedures. Incumbent will need to maintain a high level of customer service, and possess excellent communications skills. Requires an Industry recognized IT certification. Requires 7 years of relevant IT experience; a Bachelorâ€™s degree +4 years may be substituted. This position is for the Swing Shift, 2:30pm - 11:00pm.

Requires a TS/SCI + lifestyle polygraph clearance.

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