Consulting Engineer

Global Technology Resources, Inc.

Job Description

 

 

 

Title: Consulting Engineer

Dept: Unified Communications

Status: Fulltime

Reports To: Thomas Maier

SALARY: $40K-70K

PROPOSED BONUS: Variable. Approx. 8K

 

 

GENERAL POSITION SUMMARY

Provide turnkey engineering services for Cisco IP Communications deployments including all aspects of product lifecycle: pre-sales and design, implementation, and support.

 

KNOWLEDGE, SKILLS AND ABILITIES

·  Hands on experience designing and implementing CUCM and CME and customization based on database collection and Statement of Work.

·  Demonstrated ability to design, install, configure and document Unity and Unity Express based on customer requirements.

·  Hands on experience with VoIP related protocols including H.323, MGCP, SIP, SCCP, DHCP, RTP, VXML, CDP…

·  Hands on troubleshooting experience with CUCM, Gateways, Unity, UCCX. Retrieve, review, and evaluate traces (echo, routing, erratic behavior, root cause analysis, etc.).

·  Demonstrated ability to intelligently configure VoIP related L2/L3 parameters on Cisco IOS based infrastructure equipment including  routing, QoS, VLANs, 802.1p/q, STP, and other VoIP related configuration parameters.

·  Understanding of E911 requirements and implementation options (preferably CER and RedSky).

·  WAN and PSTN connectivity experience (FXS/FXO, T1, PRI, MPLS, Frame Relay, T-Berd, cable plant, etc.)

·  Experience conducting VoIP network readiness assessments.

·  Assist in the development of formal project plans, test plans and supporting project documents.

·  General office and engineering application skills (MS Office, Visio, etc.).

 

·  Experience with integration of CUCM and Unity with 3rd Party PBX/Messaging platforms

·  Pre-sales experience with IPC along with knowledge of other advanced technologies including Network Security, Wireless and Content Networking.

·  Knowledge of IPC security architecture and have knowledge of security best practices as related to various vendor platforms.

·  Experience with native and 3rd party IPC monitoring and troubleshooting tools.

·  MeetingPlace and video conferencing experience

·  Packet analyzer and network analysis experience.

·  Linux, Exchange, IPcelerate, Berbee, LiteScape, AD.



ESSENTIAL FUNCTIONS AND RESPONSIBILITES�

·  Unwavering commitment to integrity and excellence.

·  Responsible, responsive, confident, self starter with ability to work efficiently with little supervision.

·  Outstanding customer service skills with proven history of successful customer relationships.

·  Ability to work effectively and add value as a team member including taking direction from supervisors and giving direction to and developing junior engineers.

·  Desire to develop new technical knowledge and professional skills on a continuing basis.

·  Strong written, verbal communication and presentation skills.

·  Professional appearance.

 

 

RELEVANT EDUCATION AND CERTIFICATIONS

·  CCNA, CCVP, CCDP, MCSE, MCSE + Messaging

·  B.S. in Engineering or equivalent experience