SUPERVISOR - Commercial & Industrial Collections

Are you looking for well-managed growth and unlimited growth potential with a solid company?  Look no further..The Commercial and Industrial Collections unit of our Credit and Collections Department is seeking a Supervisor to report to the Manager of Commercial and Industrial Collections.  The appropriate candidate for this opportunity will be responsible for: Monitoring and executing  of the Tactical Plan for collection of the high risk commercial and industrial collection portfolio through outbound calling campaigns and other collection actions needed for account resolution of arrears.  Portfolios include New York (upstate and downstate) and New England (Massachusetts, New Hampshire, Rhode Island). Supervising a team of management and bargaining employees to perform functions within the high risk commercial and industrial collections portfolios while fostering self-motivated and empowered employees. Assigning and monitoring daily work as it relates to the collection of high risk accounts. Communicating and coordinating with Account Managers to facilitate collections on strategic managed accounts. Becoming knowledgeable on the rules and regulations specific to commercial and industrial accounts in New York, Massachusetts, New Hampshire and Rhode Island. Providing high level and in-depth analysis as required. Develop, recommend and provide work practice improvements that improve efficiency, add value and enhance customer service. Communicate objectives and results clearly and effectively within the team, to business partners and to management.Successful performance of the Supervisor position calls for the following qualifications: Bachelor's degree in Finance or relevant field of study with a minimum 5 years  relevant qualifying experience. Previous supervisory experience is required. Prior experience in collections, customer service, consumer relations, billing and/or regulatory affairs is a plus. Strong analytical skills and proficiency in the use of customer and financial systems. Problem solving abilities to work collaboratively with others to resolve complex collection issues. Must possess well developed interpersonal and proven leadership skills and the ability to work independently and within team environment and to interact effectively through written and verbal means positively affecting change.  COMPANY: National GridLOCATION: Syracuse, NY 13202SALARY/WAGE: Plus incentive bonus compensationJOB STATUS/TYPE: Full Time, EmployeeINDUSTRY: Energy and UtilitiesWORK EXPERIENCE: 5+ to 7 YearsCAREER LEVEL: Manager (Manager/Supervisor of Staff)EDUCATION LEVEL: Bachelor's Degree COMPANY: National GridREFERENCE CODE: NY-2673E We recognize people as our most valuable asset. Our competitive salary and benefits package includes: • Medical & dental insurance • Prescription drug coverage • Cash Balance Plan for management • Matching 401k program • Pre-tax accounts for health care • Life insurance • Paid company holidays • Tuition reimbursement • Plus More !!