Director - Operations Support - Toledo Edison

Job Status/Type: Full Time, Employee Industry: Energy and Utilities Reference Code: GOE08.1010 Occupations: General/Other: Engineering Career Level: Manager (Manager/Supervisor of Staff) Work Experience: 7+ to 10 Years Education: Bachelor's Degree About the Opportunity This position is responsible for directing, coordinating and executing the planning, budgeting, operations and cost control functions for the Operations Support departments within the region. Responsibilities include overseeing the following departments: Substation Services, Meter Services, Transformer Shop, Stores, Fleet, and Facilities (including the downtown plaza and service centers within the region). This position reports to the Regional President of Toledo Edison. Manages a staff of both craft and professional employees by motivating, coaching and fostering a vision of operational excellence, as well as providing career development through, coaching, education and training. Provides oversight of the construction, maintenance, repair and operation of substation facilities and associated equipment. This position is accountable for all aspects of the operations support staff, with emphasis on safety, budget, customer service and reliability. Ensures adherence to the FE Preferred Practices, OSHA, Manual of Operations, Construction Standards and the Accident Prevention Handbook. Directs staff to be positive contributors towards achieving the regions' and Company's Key Performance Indictors. Effectively manages multiple and changing priorities simultaneously. Conducts effective presentations and demonstrations before both company and corporate representatives, as well as to the general public. Thoroughly understands and applies labor agreement, human resource policies and other Company regulations fairly and equitably for all employees. Meets all regulatory, environmental and industry maintenance requirements, including ESSS, EPA, SPCC, FERC, NERC and ReliabilityFirst initiatives. Provides support to FirstEnergy generation assets located within the region. Qualifications A Bachelor's Degree in electrical engineering or related technical degree is preferred or equivalent field experience. A working knowledge of electrical engineering practices, substation, communications, metering, relay and other electrical equipment is preferred. Strong customer service skills are needed to establish relationships with internal and external customers. This position requires a person who has the ability to leverage technology for improvements. Must be results oriented to meet budget and Key Performance Indicators and have a demonstrated ability to lead a team to achieve business objectives. This person should have demonstrated the ability to provide clear direction to a team and utilize goals and performance objectives effectively. Benefits At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a Company-sponsored pension plan, 401(k)savings plan with matching and performance bonuses, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our Web site at www.firstenergycorp.com to learn more about all of our employee rewards programs. *FirstEnergy proudly supports Affirmative Action. FirstEnergy is an Equal Opportunity Employer. FirstEnergy is committed to workforce diversity. M/F/D/V encouraged to apply. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H1 visas at this time. Company: FirstEnergy