Customer Service Specialist - Flex

Are you looking for a part time position where you can put your customer service skills to work? We need you in Birmingham, AL! Ferrellgas Customers across the country look to qualified specialists just like you for answers to questions about Ferrellgas’ wide range of products and services. We are looking for customer service specialists who would enjoy a flexible schedule, and could get up to 40 hours in a week. This is a daytime/ weekday position.  Our Customer Service Specialists use their 2-5 years of experience to seek creative solutions for our clients regarding product support, vital safety questions, account creation, and billing reconciliation. We reward our teammates with excellent compensation, an ample benefits package, an Employee Stock Ownership Plan, and even a bonus program.  Essential Functions ·  Provides local customer service by setting up new customer accounts, assists walk-in customers, and handles customer complaints. ·  Enters updates and maintains customer orders and information in PeopleSoft system and assists in various dispatch-related activities supporting the Service Center Management team.·  Assists in delivery and service process by addressing and correct skipped orders, inaccurate directions and tank obstructions.·   Â·  Supports customer growth and provides information to our customers and prospects on available programs and program enhancements. Experience:·  2-5 years of customer service experience with experience supporting customers over the phone.·  Basic math acumen. ·  General PC skills (Word, Excel, PowerPoint) ·  Routing/distribution software experience preferred  Ferrellgas offers competitive pay, a comprehensive benefits package, 401(k), Employee Stock, paid holidays, vacation, and bonus potential.  The Ferrellgas team needs you, and so do our Customers, so apply today! Interested candidates should send resume to: andywise@ferrellgas.com   EOE/AAP/M/F/D/V – www.ferrellgas.com