Customer Service Assistant - Customer Financial Services

OCCUPATION: General/Other: Customer Support/Client Care TITLE/CLASSIFICATION:  Customer Service Assistant  (Temporary) DEPARTMENT:  Customer Financial Services SECTION:  Payment Processing LOCATION:  MetroTech, Brooklyn DESCRIPTION: This is a full time –temporary position within our Payment Processing Division The area is responsible for handling the processing of customer payments and  all related activity. Responsible for customer inquiries and correspondence -including payment corrections, returns and investigations      HOURS: 40 Hours8:00 a.m. – 5 p.m. WAGES:    QUALIFICATIONS: Must be High School graduate or Equivalent.  College a Plus Must  have excellent clerical and administrative skills. Must have excellent interpersonal skills in dealing with internal and external customers. Must have the ability to perform multiple tasks. Must be able to work independently and as part of a team.  KNOWLEDGE & TRAINING: Must be proficient in Microsoft Word and Excel.  EXPERIENCE:  Prior experience related to accounting or bookkeeping or financial area is a plus.  CONSIDERATIONS:  Applicant’s knowledge, training, ability, skill, and efficiency will be considered    Preference will be given to candidates with financial and accounting experience.     COMPANY: National GridLOCATION: 1 Metrotech Center, NY 11201JOB STATUS/TYPE: Full Time, Temporary/Contract/Project, EmployeeINDUSTRY: Energy and UtilitiesWORK EXPERIENCE: Less than 1 YearCAREER LEVEL: Entry LevelEDUCATION LEVEL: High School or equivalent COMPANY: National Grid We recognize people as our most valuable asset. Our competitive salary and benefits package includes: • Medical & dental insurance • Prescription drug coverage • Cash Balance Plan for management • Matching 401k program • Pre-tax accounts for health care • Life insurance • Paid company holidays • Tuition reimbursement • Plus More !!