Business Development Manager

Veolia Energy North America

Business Unit:  Trigen

Position:  Business Development Manager

Location:  Baltimore, MD

 

Company Overview:

Veolia Energy North America is a leader in sustainable energy services and facility management.  Veolia Energy is one of four divisions of Veolia Environnement (NYSE: VE), the world leader and benchmark player in environmental services, with operations on every continent and 150 years of experience.  The four complementary Veolia divisions are Energy, Water, Environmental Services, and Transportation.  Veolia Environnement generated $48 billion of Revenue in 2007 and had a Market Cap of more than $32 billion as of June 2008.  North America accounts for about 10% of global business - approximately $4.6 billion in Revenue and 31,000 employees. 

 

With headquarters in Boston, MA, Veolia Energy North America has grown rapidly over the past two years, and has further plans for significant growth over the next five years through acquisitions and organic growth. 

 

In addition to operating under the brand name of Veolia Energy, the company also conducts business across the country under three other brand names – Dalkia (European brand name for Veolia Energy), Trigen (the largest portfolio of heating and cooling systems in the USA, acquired in 2007), and SourceOne (national energy consultants, acquired in 2007).

 

Business Development Manager

 

The Business Development Manager will independently manage customer requests and business requirements.  The BDM will develop and maintain long-term relationships with each assigned customer and has responsibility for customer satisfaction for all business transactions with the goal to retain and grow the account sales.  This is not a lead generation role; it is working with an existing customer and developing and signing ongoing long term contracts.

 

Scope & Responsibilities: 

Retain and grow relationships and business opportunities with assigned customer accounts.  Emphasis will be on ability to “closeâ€� contracts

· Develop and maintain a quality relationship with customers at the operations & executive level

· Promote new programs, products and services to meet annual business plans and growth objectives

· Lead negotiations with clients, including preparation of contracts and possible structuring of financing solutions

· Participate in company sponsored activities and professional associations to ensure an active and effective outreach program in the business and customer community

· Maintain an active and accurate customer contact database for all assigned customers for reporting of customer activities, marketing conditions and promotional materials

· Manage a quality customer relationship to address and resolve any billing disputes or collections issues

· Develop annually and update quarterly a business plan to meet and track business plan objectives

 

Required Skills, Knowledge & Experience:

· Bachelors degree in Mechanical Engineering or related discipline (industrial, utilities, or HVAC)

· Proven experience working in the U.S. energy markets (natural gas, oil, coal and electricity)

· 5 - 7 years’ experience in account management and business development within the Energy & Utilities industry providing technical, business and financial solutions

· Strong ability to interpret, develop  and negotiate intricate agreements; influencing long term sales contracts

· Strong analytical skills to evaluate options and understand competitive positions required to meet internal hurdles and successfully negotiate contracted business with customers

· Thorough working knowledge of financial aspects of the business, including how to calculate ROI by utilizing sophisticated financial models using Microsoft Excel

· Proven experience in developing technical and business requirements

· Ability to build rapport with clients and listen to their needs in order to create customized client solutions

· Hands-on project experience working directly with clients

· Excellent interpersonal skills and ability to work in a team atmosphere with many departments

· Strong customer orientation and focus; all experienced through sales relationships, technical services and or customer service background

· Achievement oriented – adaptable to changing markets and customer needs while maintaining focus on desired goals

 

This is an exciting time to consider a career with Veolia Energy North America, a rapidly growing company that offers unique opportunities.

 

Veolia Energy North America is proud to offer a comprehensive and competitive benefits package.  In addition to protecting you and your family’s health and well-being, we offer important financial benefits and many additional perks including a collaborative team environment and the opportunity to work for a company that is making our world a better place!

 

Submit your resume to jobs@veoliaenergyna.com

 

Visit us on the web at www.veoliaenergyna.com