Specialist, Service Operations

Intro: Schneider Electric is a market-leading supplier of electrical distribution industrial control and automation products, systems and services. Square D is the flagship brand of the North American Division, one of four geographic divisions of Schneider Electric, headquartered in Paris, France. Our Square D Services business is one of our fastest growing segments. The Services Team works on electrical and automation control equipment and provides onsite repair and maintenance, custom equipment design, wiring, installation & testing, and start-up & commissioning of Schneider Electric equipment. We have 24 service districts that provide opportunities all across the United States. Job Responsibilities: This position is responsible for scheduling and tracking field service activities of assigned service personnel from various locations to install, inspect, repair, etc. Acts as a liaison between Service Location Manager and the customer on project completion. Provides remote or on-site technical direction and diagnostic assistance. Analyzes, tests, and communicates equipment performance reports. Responsible for directing the coordination of technical support and materials / equipment for on-site jobs, including activities such as installation, inspection, repair, preventative maintenance, engineering change upgrades, etc. Performs pre-job planning of all personnel and materials / equipment. Schedules personnel responding to critical situations. Reports on usage of time. Provides remote or on-site technical direction and diagnostic assistance to resolve complex or unusual equipment failures on large on-site jobs. Acts as a liaison between Service Location manager and the customer on project completion. Coordinates the completion and delivery of customer equipment test reports. Resolves production and/or shipping scheduling orders in order to complete projects as scheduled. Ensures adequate records and systems are maintained. Performs special projects as needed. Submit Your Resume Online NowSchneider Electric Company is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.