Inside Sales Manager

Littelfuse is the worldwide leader in circuit protection products and solutions with annual sales of approx $600 million in 2006.  The Littelfuse portfolio, backed by industry leading technical support, design, and manufacturing expertise, has made significant investments in R&D and Distribution to ensure that we not only have the world’s broadest and deepest line of circuit protection solutions, but also the most advanced, recognized circuit protection brand in the world.

 

We work in a highly empowered work environment where managers are very involved in planning and generating ideas for improvement. You will be supported and surrounded by some of the best and brightest people in the industry. People who care about our customers and care about helping them achieve the results they seek. At Littelfuse you will be in great company! 

 

Reporting to the Director of Strategic Development and Global Sales Support, the Inside Sales Manager will develop and enhance the Inside Sales Group into extended selling initiatives.

 A successful professional will leverage their knowledge and technology experience to…

 

Develop/maintain/report on KPI’s/Metrics which measure:  Sample follow up, quote follow up, Littelfuse Business Center usage, expedites, budgets.

Proactive involvement in customer escalation issues.

Development career path of Jr. Sr. level ISS reps.

Active member of process improvement team.

Travel to customers/reps/Disti’s.

Provide department strategic direction to increase profitability/generate sales.

Insure technical support & continuing education thereof.

Champion Process Improvements leading to best in class.

Global interaction with other  LF CS/ISS teams. The successful individual will possess…

 

Bachelor’s degree

3+ yrs experience managing a team of Inside Sales Reps and/or Customer Service Reps in a manufacturing environment

Experience within the electronics industry or related industry

SAP experience preferred

Six Sigma certification or related experience 

 

An outstanding professional will have:

 

Ability to challenge the status quo while effectively building relationships

Eager and enthusiastic to develop team

Excellent communication skills

Results & detail orientation

High prioritization, organization skills & analysis skills

Advanced use of Microsoft Office

Knowledge of market, customers, products beneficial

 



 

Littelfuse is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE.

 

Littelfuse  the worldwide leader in circuit protection products and solutions are vital components in virtually every product that uses critical energy, including automobiles, computers, consumer electronics, handheld devices, industrial equipment, and telecom/datacom circuits. Littelfuse has sales, distribution, manufacturing and engineering facilities North America, South America, Europe, and Asia.  For more information, please visit the Littelfuse web site at www.littelfuse.com