Field Service Engineer I - Salt Late City area

HAEMONETICS CORPORATION



Haemonetics is a global company engaged in the design, manufacture and worldwide sales and marketing of blood management solutions. Recognized as the innovator in blood technologies, our mission is to create innovative products to advance the safety, quality, and availability of the world's blood supply.  The demand and market for our products is growing, as a result we have the following position available:



 

Field Service Engineer - Position Summary:

Installs, checks out, operates, maintains, repairs, and modifies equipment. Provides guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques. Analyzes equipment failures to determine cause and recommends corrective action. Advises and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation. Devises and implements preventive maintenance Programs and keeps performance and maintenance records on equipment. Participates in installation planning phase.

 

Key Responsibilities:

Responsible for servicing accounts within a specified territory to ensure minimum downtime for equipment and customer satisfaction:

·  Provides installation, preventative maintenance, upgrades, product support, troubleshooting and repair services to Haemonetics equipment to customers.

·  Establishes and maintains customer relationships, takes on account ownership and cultivates steady revenue through service contracts.  Communicates with manager and Sales Representative regarding potential customer leads or concerns.

·  Key contact in response to emergency calls in less than 24 hours.  Manages parts inventory and service expenses within budget.

·  Provides back-up to other Field Service Engineers.

·  High percent of travel (approx. 2-3 night stays/week).

 

Education and Experience Required:

·  Associates Degree, 2 year-technical degree or military experience in electronics is required.

·  0-2 years technical experience

·  Strong customer service skills, able to work independently, and able to manage own territory and assist where needed.

 

For those qualified and interested, please email your resume to cjessop@haemonetics.com . Please visit our website at www.haemonetics.com for more information on our company.

Haemonetics Corporation supports the national policy of Equal Employment Opportunity. It is our goal at Haemonetics to recruit applicants for jobs without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, disability, marital status or veteran status.