Field Service Engineer, I

Installation/Maintenance/Repair Employment Type: Full Time Contact Information Reference Code: AJR20082504-89333_2 About Us Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With annual revenues of $10 billion, we have more than 30,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, we help solve analytical challenges from routine testing to complex research and discovery. Thermo Scientific offers customers a complete range of high-end analytical instruments as well as laboratory equipment, software, services, consumables and reagents to enable integrated laboratory workflow solutions. Fisher Scientific provides a complete portfolio of laboratory equipment, chemicals, supplies and services used in healthcare, scientific research, safety and education. Together, we offer the most convenient purchasing options to customers and continuously advance our technologies to accelerate the pace of scientific discovery, enhance value for customers and fuel growth for shareholders and employees alike. All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer. If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific. Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. Job Description Field Service Engineer, I   Key Responsibiities: Learn the RM&SI products thoroughly by spending time in assembly cells, repairing customer items in house,performing basic PM trips, and attending training sessions as required.  Elevate to level II FSE as experience is gained and certification on instruments is achieved. · Once notified of need by FS Leader, complete his/her own travel arrangements in an efficient, economical manner that supports customer needs and company rules.· Notify customer of arrival time and verify service requirements.· Notify FS Leader and co-workers of travel plans.· Gather parts, tools, and documentation required for the trip.· Travel to customer sites for instrument maintenance, repair, installation or training as applicable.· Obtain customer approval of work performed upon completion.· Complete Field Service Record at customer site.· Complete expense report upon return.· Generate report and forward trip documents to FS Leader.· File Service Record copy in customer product folder.· Contact customer after visit to insure satisfaction, report results to FS Leader.· Report results of any non-conformance issues to appropriate manufacturing supervisor with copy to FS Leader Complete any outstanding issues related to service visit· Present service offerings to existing and potential customers Qualifications:· Electronics Certification, AS technical degree, or Military Training· Must be physically capable of safely and regularly lifting loads of 50 pounds or more, scaling ladders up to 25 feet above ground, and/or working upon automatic lift mechanisms at heights up to 100 feet.  Education: AssociateJob Level: Entry Level