Customer Service Associate-Columbus Ohio

Honeywell International is a $36 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London and Chicago Stock Exchanges. For additional information, please visit www.honeywell.com The company is committed to providing quality products, integrated system solutions and services to customers around the world. Honeywell products touch the lives of most people everyday, whether you’re flying on a plane, driving a car, heating or cooling a home, furnishing an apartment, taking medication for an illness or playing a sport.Sensing and Control (S&C) is a $900 million global business and is one of the world's leading suppliers of sensors, switches, machine safeguarding and other devices for a variety of Original Equipment Manufacturers (OEM) applications in the automotive, aviation, medical, information technology, consumer appliance and industrial businesses
 
The Customer Service Associate serves as primary customer contact for the Test and Measurement Service team.
Order processing, expediting, return materials, monitoring order status, resolving discrepancies and taking whatever action is necessary to meet customer needs.Works directly with Product Management, Production Control, Engineering, Shipping, and Field Sales to communicate customer needs.Strong organizational skills, oral communication skills, computer systems skills, and good math skills are required.Must be able to work with internal and external customers in a friendly, professional manner.Individual must demonstrate a high level of tact, perseverance, and the ability to maintain an objective businesslike demeanor.The ability to react quickly and intelligently under considerable pressure is required.Works closely with inside sales to ensure sales orders are accurate and complete before entering into company database.Answers phones in an accurate and timely manner as this position assists customers by taking their information over the phone or via email or faxFiling, general office dutiesAssist with sales reports, presentations, and other projectsDistribute leads to sales team including representatives

As an Equal Opportunity Employer, we are committed to a diverse workforceBasic Qualifications:
Ability to manage multiple activities simultaneouslyHigh school diploma or GEDUS Citizen or Permanent Resident1 year of office experienceStrong PC skills, and highly skilled with Microsoft Office productsStrong communication skills, especially with interpersonal communication Preferred Qualifications:
High-energy person with the ability to work well in a team environmentComfortable working with customers, co-workers and managementWilling and able to accept responsibility and ownership of assignmentsSelf-motivated, able to work independently and thrive in a fast-paced, multi-tasking environment while maintaining excellent working relationships with people in a wide variety of functional areasExcellent organizational skills