Test Administrator - Part Time

Pearson is an international media company with market-leading businesses in education, business information and consumer publishing. Pearson's education business represents about two-thirds of the company, and Penguin publishing and the Financial Times make up the balance. With more than 30,000 employees based in 60 countries, we are a family of businesses that draws on common assets, processes and shares a common purpose: to help our customers live and learn.Pearson VUE (www.pearsonvue.com) is the global leader in electronic testing for regulatory and certification boards, providing a full suite of services from test development to test delivery to data management. Pearson VUE offers exams through the world's largest network of test centers in 162 countries, providing testing services for information technology, academic, government and professional clients.The Company's innovative technology offers the highest levels of security and program control, while its commitment to service provides clients and individual test takers with an unmatched testing experience.Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify. Pearson VUE is seeking a part-time test administrator at our Augusta, GA location. SCHEDULE REQUIREMENTS: Our ideal candidate demonstrates flexibility and teamwork. *This is strictly a part-time position and will remain as such. *Ability to work 16 to 24 hours per week with an expectation to work more hours as needed (2-3 shifts per week). *Employees must be available to work various shifts between the hours of 7am-9pm different days Monday - Saturday*Saturday hours are scheduled on a rotating basis. *Employees will be available to work either shift as scheduled, any day Monday - Saturday. RESPONSIBILITIES:The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. *Performs on-time site opening and closing procedures.*Reviews daily download of examinations and site schedule.*Checks in examinees and verifies identification.*Explains the exam process to each examinee. *Monitor examinees while testing to ensure a secure testing environment.*Communicates with internal technical support to investigate and fix technical issues.*Takes ownership to understand all testing procedures.*Strictly adheres to company policies using careful judgment.*Responsible for maintaining a professional and clean testing center with light housekeeping duties. *Strong communication and customer service skills are a must, delivered with focused attentiveness and moderate interaction. *Must be flexible in work hours and days.*Ability to lift up to 20 lbs to move computers with a coworker. *Must be able to work in a quiet, focused environment, complete all tasks in a timely and efficient manner, and handle a reasonable amount of stress. *Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email. Ability to operate a computer, fax, and telephone. *Must be willing to become certified as a Pearson VUE Test Administrator (training provided) and pass a re-certification exam annually. *High school diploma or equivalent.