Operations Manager-Boston

Description:Join Kaplan Test Prep and Admissions as the Operations Manager for the Boston Center! The right candidate for this position will manage operational services including human resources, accounting, compliance, legal, facilities and technology for Kaplans Boston Center. The Operations Manager will drive operating income, contribute to the top line through consultative selling, and deliver on revenue goals that contribute to the growth of Kaplans business. Responsibilities: Drive operating income by developing efficient processes to manage the budget, expenses, and direct costs of the center. Oversee the recruitment, training, and development of center staff. Oversee compliance, including communicating with national operations to disseminate information and provide feedback regarding policies and processes. Negotiate contracts with vendors and institutions. Coordinate with center personnel, the corporate office, and customers to evaluate and meet service and performance goals. Create weekly and monthly reports and collect data required for evaluation of business decisions and processes. Provide enthusiastic, hands-on customer service. Manage the center facility, including technology. Manage billing, accounts payable and accounts receivable. Assist in the planning and execution of Kaplan's business growth including class starts, instructor auditions and marketing events. Position Requirements and/or Skills Required: Bachelors Degree or equivalent 2+ years experience in operations, sales or comparable area of management Excellent interpersonal, communication, presentation and leadership skills Excellent computer skills, including Excel Strong problem solving and decision-making capabilities; strong analytical skills Good organizational and long-range planning skills with the ability to handle numerous details Team motivator with a high energy level and diligent work ethic Ability to thrive in a fast paced environment Ability to travel within the region and work evenings and weekends, as required Must be authorized to work in the United StatesIf you have a passion for business and education and want to work with a dedicated team of professionals, apply today!Qualifications:see aboveSalary/Benefits: Salary commensurate with experienceFull time employees enjoy these outstanding benefits: *401(k) plan *Comprehensive health, dental and short term disability & long term disability plans *Business casual dress code *Sick days, personal days, holidays, and vacation days *A friendly, team oriented environmentJob Location: Boston, NYJob Number: RUSAKAP2246-615832Company URL: http://www.kaplan.comCompany Profile:Kaplan Test Prep and Admissions (www.kaptest.com), a division of Kaplan, Inc., is a premier provider of educational and career services for individuals, schools and businesses. Established in 1938, Kaplan Test Prep and Admissions is the world leader in the test prep industry and has served millions of students in nearly 70 years. With 3,000 classroom locations worldwide, a comprehensive menu of online offerings and a complete array of books and software, and private tutoring options, Kaplan offers preparation for more than 60 standardized tests in the U.S. and the U.K., including entrance exams for secondary school, college and graduate school, as well as English language and professional licensing exams. Kaplan also provides college and graduate admissions consulting services, as well as after-school learning programs for K-10 students through its SCORE! centers. Additionally, the division's K12 Learning Services unit is a leading nationwide provider of a broad range of academic intervention and support programs for school districts seeking to meet the demands of No Child Left Behind (NCLB).