Director of Process Management

Description:Purpose of the Job/Principal Responsibilities:This position has four major responsibilities. They are:1. Management and responsibility of process improvement projects leading to the delivery of, one or more of the following: improved student satisfaction, improved organizational efficiencies, improved organizational effectiveness. These projects will follow organizationally accepted methodologies such as but not limited to: PMI, BPMS, DMAIC, DMADV, Q!.2. Documentation and status reporting of the aforementioned projects.3. Proactive identification of process improvement enhancements to more efficiently serve the growing needs of the university.4. Facilitation of individuals and/or teams using the aforementioned methodologies focused on specific organizational issues.Upon maturing in the position, the Process Improvement GB/BB will proactively identify and address issues that will be reported to business decision makers and initiate those recommendations in the most expedient manner, using the most effective methodology. The incumbent will accomplish this by drawing upon an acquired working knowledge of the organizational goals in relation to the performance of the related processes. Typical activities include: - Managing Projects- Preparing and or updating process documentation, ensuring its relevance, completeness, and accuracy- Ensuring Compliance with all external entities (such as but not limited to Sarbanes Oxley)- Preparing and Reviewing regular reports ensuring completeness and accuracy prior to release- Coaching of Process Owners, Champions, Greenbelts, Blackbelts, Managers, etc.- Supporting the Finance department as needed - Proactive identification and communication and reporting of issues A likely activities breakdown:- Project Management 50%- Coaching and Facilitation 30%- Reporting and Analysis 20%Qualifications:Experience Required:- Greenbelt or Blackbelt Certification- Three to five years of Service Organization experience - Demonstrated increase in duties and responsibilities over the length of the professional career - Proven ability to work in a fast paced environment required- Working knowledge of Microsoft Excel, Access, Minitab, Visio, Project, Word and PowerPoint required- Experience with Oracle and Hyperion is highly desirable- An advanced degree is highly desirable- Project Management Experience highly desirable- Proven ability to function in an entrepreneurial environment by developing policies and procedure as the business changes and matures is highly desirablePosition Requirements /Scope of the Job/ Skills Required:- Solid working knowledge of the project management methodology and Six Sigma- Demonstrated excellence in communication skills, with an appreciation for the chain of command, so as to convey meaningful, timely, and actionable information- Ability to meet deadlines with desired results- Ability to document decisions made and actions performed- An attention to detail- A demonstrated ability to be a creative problem solver Ability to influence other professionals so as to meet performance targetsSalary/Benefits: Salary commensurate with experienceBenefits available for those who qualify: - Immediate health and dental plans- Sick days, holidays, and vacation days- 401(k) Plan- Flexible Spending Account- Life and Business Travel Accident Insurance - Long-term Disability- Group Legal Services- Financial Planning EOEJob Location: Ft. Lauderdale, FLJob Number: RUSAKAP6218-610358Company URL: http://www.khec.comCompany Profile:Kaplan Higher Education (www.khec.com), is a division of Kaplan, Inc (www.kaplan.com), and The Washington Post Company (NYSE: WPO). Presently, we are providing post-secondary education at more than 70 college campuses nationwide.Kaplan Higher Education is a unit of Kaplan, Inc., a worldwide education services provider and a subsidiary of The Washington Post Company (NYSE: WPO)