Credit & Collections Manager

Credit & Collections Manager

Responsible for accurately maintaining, analyzing and collecting the balances of out of school students from various assigned schools and managing the collection staff. Knowledge of skip tracing strategies/techniques associated with locating students that have been delinquent on student loans.  Incumbent must assure that the South University philosophy: quality service to clients, development, growth, involvement and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion, is considered in carrying out the duties and responsibilities of this position.

 

Key Job Elements:

 Manage the overall monthly reporting and statistical information needed to assist management and support changes in collection strategiesMonitor student account balances, ensure all collection policies and procedures are maintained and perform weekly analysis of receivables based on the most recent month-end sourceManage out-of-school and regular receivables and pursue delinquent payments while reducing risk to the schoolAssist management in special receivable analysis, student processing evaluations and audit preparationsSupervise the day-to-day responsibilities of Collections Assistant(s) and Default Management DepartmentInteracts with collection agencies regarding any questions and requests. Move files as neededHire and review personnelCheck cohort loans for status and update weeklyPrepare legal suits and attend court proceedings as necessaryFile all bankruptciesHandle cohort challenges for Federal LoansPrepare updated information weekly and forwards at month-end to Mr. South and EDMCManages work flow for staff

 

Knowledge3-5 years of progressively responsible experience in credit and collections, customer service, and computer operation Personal computer word processing, spreadsheet, and database experience requiredBachelor’s Degree requiredManagement experience preferredSkillsExcellent communication skills Attention to detail, ability to maintain accurate recordsOutstanding ability to prioritize tasks and delegate as required

 

Abilities

Ability to creatively problem-solveAbility to listen effectively and respond to the needs of customers and staff membersAbility to manage multiple tasks successfully

 

 

Forward resumes to: 

Staffing Administrator

South University

709 Mall Boulevard

Savannah, GA  31406

sustaffing@southuniversity.edu

 



South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.