Assistant Director of Tutoring
Exciting Career Opportunity
Assistant Director Tutoring – Northeast and Mid-Atlantic
Have you worked with high-end clientele? Do you know how to manage part-time employees? Are you a “roll up your sleeves” employee?Can you assist in creating and implementing a plan with both short and long term goals? Do you really care about the struggle a student faces when applying to college or graduate school? Do you want to help? Are you mission-driven?Do you seek a fun and exciting work environment?
If so, you might be the kind of person we’re looking for.
Why The Princeton Review?
The Princeton Review (NASDAQ: REVU) is a leading provider of educational services. Founded in 1981 and headquartered in New York City, the Company offers private tutoring, classroom and online test preparation to help students improve their scores on college and graduate school admissions tests. The Company’s free website, www.PrincetonReview.com, helps over half of university-bound student’s research, apply to, prepare for and learn how to pay for their higher education. The website also helps hundred of colleges and universities streamline their admissions and recruiting activities. In addition, The Princeton Review works with school districts around the U.S.to measurably strengthen students’ academic skills by connecting ongoing assessment with professional development and instruction, by offering intervention programs, and by providing districts with college and career resources for both students and guidance counselors. The Company also authors more than 200 print and software titles on test preparation, college and graduate school selection and admissions, and related topics.
Job Summary
Facilitate the daily operations of the tutoring program at a specific site, including tutor assignments, working with teachers, students, parents, and prospective customers to ensure quality instruction and excellent customer satisfaction.
Essential FunctionsAddress and resolve daily customer service requests from tutoring students and prospects via phone, email, and mail.Provide assistance to tutors; send supplemental materials and arrange mutually convenient locations for sessions with students.
3. Manage flow of information to enrolled and prospective tutoring students including confirmation calls and welcome letters. Proactively monitor tutorials to ensure students are taking all practice tests.Scan, score, and print results from diagnostic tests.Administer and process evaluations and provide recommendations for action based on results; work with the Tutoring Director to identify teachers who should be promoted to Tutor.Order and manage the assembly and inventory of student and tutor materials. Handle basic accounting for enrolled students, including processing payments and handling inter-office transfers.Delegate tasks to part-time office workers and interns.Work with Director of Marketing and Tutoring Director to create marketing campaigns to sell additional tutoring sessions to classroom students.
11. Participate in outreach events to attract students.Other administrative duties as assigned.
Qualifications
1. Bachelor’s degree strongly preferred
2. Strong organizational skills and attention to detail a must
3. Capable of managing and balancing a substantial variety of responsibilities in a fast-paced, hectic environment under tight time constraints
4. Strong written and oral communication skills as well as customer service skills
5. Prior knowledge of admissions tests or the admission process itself is a plus
6. Strong leadership qualities and an interest in moving up into a managerial role
7. Customer service experience is a plus
8. Strong computer skills
9. Sales experience is a plus.
To Apply
For immediate consideration, please submit a cover letter and resume to RESUMES@review.com with “AD Tutoring Northeast/Mid-Atlantic” in subject line. Please indicate geographic preference(s) in your cover letter.
The Princeton Review is committed to a policy of Equal Employment opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized, protected basis under federal, state or local laws, regulations or ordinances.
|
Education 