Special Services Residential Sales Representative

Company: ADT Security Services Location: Chatsworth, CA 91311 Job Category: Sales/Retail/Business DevelopmentJob Posted: 8/27/2008 Job Description: To learn more about ADT Security Services, Inc., the world's largest provider of electronic security, please click on the logo above.Responsibilities:The ADT Residential Special Services Sales Representative (SSR) will primarily sell, and or deliver specialized products (other than traditional burglar and fire alarm) and services from primarily sales generated referrals and some company provided lead activity. The SSR is responsible for customer care throughout the entire ADT sales experience, from initial appointment through delivery or placement of product. Maximize customer satisfaction, retention and referral sources by initiating post equipment placement follow-ups.Duties and Responsibilities:1. Sell products within assigned territory, maintaining assigned sales quota and following established guidelines.2. Identify prospects utilizing creative lead generating techniques.3. Present sales presentation and proposal to prospects, identifying positive features and advantages of our products and services over those of the competition.4. Adhere to current ADT policies, procedures, products, programs and services.5. Follow up with prospects.6. Facilitate paperwork and collect fees from customer.7. Process work order and complete all paperwork in accordance with approved and standardized procedures.8. Post installation follow-up by contacting customer ensuring commitments were met and generating referrals.9. Maintain customer retention by affirming customer satisfaction after the completion of both 6 and 12 months of service.Requirements:Education: College degree or equivalent.Experience: Two (2) years of experience in sales, sales management or eldercare.Skills: Excellent interpersonal and strong communication skills. Strong communication skills. Flexible Style (“do whatever it takes� approach). Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach.Other: Ability to travel, nights and weekends, to accommodate the Customer’s agenda. Knowledge of product operation and minimal installation and placement of device requirements. Demonstrated managerial skills. Valid driver's license and ability to meet motor vehicle requirements. APPLY ONLINE WITH ADT's ONLINE APPLICATION EOE/MFDV Contact Information: Company: ADT Security Services View all "ADT" jobs.