Siebel Consultant

We are looking for an experienced Siebel developer with a proven track record of developing successful Customer Relationship Management solutions.  This team operates in a high-energy, fast paced environment that focuses on technology to drive business objectives.  Successful candidates should be able to approach projects with an analytical mind, work collaboratively to identify client goals, and offer solutions.

 

The Siebel Developer works as part of a team responsible for new application development and/or improving existing applications to meet the changing needs of our business. Your involvement will span all parts of the development life cycle to include analysis, design, and testing. You should also be a life long learner dedicated to maintaining up to date technical skills. You should be comfortable with developing solutions in a group or individual environment and communicating to all levels throughout the organization.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

Act as the functional and technical liaison to the Sales, and Marketing organizations.

Act as the key Siebel process expert and work with Marketing and Call Centers for delivering training and educational tools to enhance user experience.

Work with our implementation partners to implement Siebel 7.8 Sales/ Service/ Analytics/CTI.

Support the development of short and long term business projections and performance measures using both qualitative and quantitative data.

Work with the Sales/Service and Marketing to manage the day to day environment.

Maintain the Siebel existing landscape, which includes frequent content updates, enhancements and issue resolution.

Ability to communicate effectively with business and IT team members and to deliver technical information and project status in a concise, understandable and accurate fashion.

Develop and maintain technical specifications throughout a project lifecycle.

Perform data migrations and technology upgrades.