salesforce.com: Principal Technical Consultant

Location: San Francisco, CA 94105 Status: Full Time, Employee Job Category: Business/Strategic Management Description: Change the way the world does business at salesforce.com, the global leader in software as a service (SaaS). More companies trust their vital customer and sales data to salesforce.com than any other on-demand customer relationship management (CRM) provider in the world. Salesforce.com has evolved from a startup founded by four people in a cramped San Francisco apartment 9 years ago to an organization with more than 2,700 employees. For fiscal year 2008, we reported revenue of approximately $748.7 million, an increase of 51 percent from fiscal 2007. Why? We deliver integrated, customizable business applications for companies ranging from small nonprofits to global enterprises. Or maybe it’s because Salesforce is so easy to learn and use. Or it could be the unprecedented speed with which our customers see real, tangible ROI. Or maybe it’s because of our 100-percent dedication to the success of our customers. In fact, more than 43,000 companies and 1,000,000 subscribers worldwide depend on Salesforce to manage their sales, marketing, customer service, and other critical business functions. We are proud to be contributing to the success of companies of all sizes, in all industries, around the globe. Top talent across the world joins salesforce.com for its “change the worldâ€� mentality; the opportunity to excel in a fast-paced, performance-based, competitive atmosphere; and the chance to be surrounded by peers and leaders that inspire, motivate, and innovate.  The Sales Technical Architect will be responsible for successfully scoping and designing projects that involve integrating salesforce.com with other systems and providing the high level design framework for developing custom extensions to the salesforce.com product. In this capacity the TA will be an expert in salesforce.com integration and extension, features, designing solutions, using the salesforce.com API, APEX and other tools that extend the product. They must be able to lead a technical requirements gathering session or detailed scoping session, write requirements, project assumptions and technical architecture designs. They also must be able to manage client/prospect expectations during the sales process and scope out the level of effort required of each project that is proposed. The successful candidate will be responsible for: Responsibilities: Leading technical requirements gathering sessions and writing technical requirements scope and/or documents. Leading technical design sessions and writing technical design documents. Accurately estimating the technical delivery of integrations and custom extensions. Establishing technical scope and setting client expectation. Providing expert level assistance to Services Engagement Managers for technical requests. Designing high level plans to ensure a quality solution is delivered. Ability to scope the delivery of integration projects using Scribe, Pervasive, Cast Iron and other middleware/connectors. Ability to scope the delivery of integration projects using custom code (e.g., Java, .NET, etc.) and web services.Required Skills/Experience: At least 1 year hands on development experience with the salesforce.com API. Completion of several salesforce.com integration and extension projects in development and lead technical roles. B.S. in Business, Computer Science, Software Engineering, MIS or equivalent work experience. Client-focused attitude. A customer advocate. 5 or more years of experience managing external client projects in positions of increasing responsibility in the delivery of business consulting, systems development, and systems. Knowledge of enterprise systems, CRM, SFA, and ERP. Proven ability to design and optimize business processes and to integrate business processes across disparate systems. Experience with Enterprise Integration tools. Extensive experience with Extract, transformation and load tools. Demonstrated deployments of enterprise software systems using industry standard environments including XML, HTTP/HTTPS, Java, C++, and ASP. A thorough understanding of XML, SQL, and enterprise application integration. Work experience with a professional consulting organization (e.g., Big 5 consulting) a plus. Willingness to travel nationally (light to moderate travel). Excellent analysis skills and the ability to develop processes and methodologies. Excellent presentation and communication skills. Team player with strong communication and interpersonal skills. Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Critical Skills This is a contributor role requiring extraordinary client facing (in person and on the phone) skills with the ability to solve the clients’ needs and manage scope in a positive way. Must have strong time management skills and be able to organize many different client requirements that result in clear requirements, technical design and scope of work proposal. Must be able to sell the value of technical designs and solutions.Salesforce.com is an invigorating and stimulating place to work. The best-of-the-best work side by side every day—addressing challenges and providing the opportunity for each of us to do the best work of our careers. If you are ready to become a key contributor and join one of today’s hottest, market-leading companies, then send us your resume/CV and accomplishments today. In return for your efforts, salesforce.com offers a competitive compensation package including on site yoga, healthy snacks, paid-time-off for volunteering and more. Principals only, no agencies please. At salesforce.com equal talent always means equal opportunity.Please apply online at: http://www.salesforce.com/company/careers/locations/a0800000000Ab42AAC/a017000000DFzMkAAL.jsp