salesforce.com: Lead Performance & Scalability Engineer - QE

Location: San Francisco, CA 94105 Status: Full Time, Employee Job Category: IT/Software Development Description: Change the way the world does business at salesforce.com, the global leader in software as a service (SaaS). More companies trust their vital customer and sales data to salesforce.com than any other on-demand customer relationship management (CRM) provider in the world. Salesforce.com has evolved from a startup founded by four people in a cramped San Francisco apartment 9 years ago to an organization with more than 2,700 employees. For fiscal year 2008, we reported revenue of approximately $748.7 million, an increase of 51 percent from fiscal 2007. Why? We deliver integrated, customizable business applications for companies ranging from small nonprofits to global enterprises. Or maybe it’s because Salesforce is so easy to learn and use. Or it could be the unprecedented speed with which our customers see real, tangible ROI. Or maybe it’s because of our 100-percent dedication to the success of our customers. In fact, more than 43,000 companies and 1,000,000 subscribers worldwide depend on Salesforce to manage their sales, marketing, customer service, and other critical business functions. We are proud to be contributing to the success of companies of all sizes, in all industries, around the globe. Top talent across the world joins salesforce.com for its “change the world� mentality; the opportunity to excel in a fast-paced, performance-based, competitive atmosphere; and the chance to be surrounded by peers and leaders that inspire, motivate, and innovate. Salesforce is seeking a Lead Performance and Scalability Engineer to head a cross functional team responsible for measuring the performance of new feature releases of SFDC within aggressive timeframes. The Lead will focus the team on developing sophisticated tests that enable Salesforce to perform the most complex load simulations and comprehensive end to end automation in the industry to help ensure the service is blazingly fast and bulletproof. The Lead will utilize sophisticated custom built Automation frameworks and software tools written in Java and other languages. The Lead must demonstrate technical prowess and an uncanny ability to understand novel system architectures, pinpoint problem areas, and develop succinct test plans across multiple hardware and software tiers with little more than verbal conversation. The Lead will oversee the consolidation, analysis, and presentation of performance data in formal capacity planning / sizing guides containing formulas, scenarios, and best practices to help ensure success in production. The Lead will periodically participate in critical customer issues to help troubleshoot real world performance problems and gain insight to further improve testing measurement strategies. The Lead must be meticulous and excel in software architecture analysis, operating system principles, hardware architectures, troubleshooting, estimating, resource tracking, risk mitigation, and project management. The Lead must have a stellar record of on-time delivery while ensuring the application meets the highest standards of Performance, Scalability, and Reliability. Responsibilities: Required Skills/Experience: * Provide technical leadership and mentoring to team members * Assign areas of ownership, ensure engineers have clear priorities * Provide accurate scoping, establish clear strategies and milestones for features / projects * Design and implement overhead, scalability, stability, and stress tests using industry standard tools and custom developed software written in Java * Review test plans, results analysis, capacity planning guides * Coordinate reproduction of critical customer situations requiring special performance tests or simulations * Provide training to enable external teams to better self serve common requests * Report weekly trends highlighting product performance * Communicate team status, risks, and offer mitigation strategies to ensure on-time delivery of all committed projects to cross functional teams Desired Skills: * Familiar with Application servers (e.g. Resin, Weblogic, WebSphere, JBoss) * Familiar with J2EE Technologies (e.g. JSP, Servlets, EJB, WebServices, SOA) * Familiar with Java Debugging / Monitoring Software (e.g. JProbe, Dynatrace, Introscope) * Familiar with Oracle SQL / PL SQL query plan analysis/tuning, contention/locking analysis and tuning * Familiar with Oracle clustering technologies (e.g. RAC, Grid, OPS) * Familiar with Open Source Automation Frameworks (e.g. STAF) * Familiar with Appliance Load Generators (e.g. Spirant Avalanche) * Familiar with TCP/IP, networking topology, routers, switches Salesforce.com is an invigorating and stimulating place to work. The best-of-the-best work side by side every day—addressing challenges and providing the opportunity for each of us to do the best work of our careers. If you are ready to become a key contributor and join one of today’s hottest, market-leading companies, then send us your resume/CV and accomplishments today. In return for your efforts, salesforce.com offers a competitive compensation package including on site yoga, healthy snacks, paid-time-off for volunteering and more. Principals only, no agencies please. At salesforce.com equal talent always means equal opportunity.PLEASE APPLY ONLINE AT: http://www.salesforce.com/company/careers/locations/a0800000000Ab4bAAC/a01000000005QlaAAE.jsp