Trainer / Help Desk Support

Trainer / Help Desk Support

 

Withover 900 clients worldwide, Dillistone Systems has been serving recruiterssince 1983.  It is our mission to partner with our clients to provide themwith the best tools and information to help them best deliver their services totheir clients. With that goal in mind, we organized our company into twodistinct brands:  FILEFINDER professional recruitment managementsoftware and search-consult conferences, training workshops andmagazine.

FILEFINDER is ourrecruitment and research software designed to maximize recruiter productivity.  With its intuitive design, FILEFINDERmakes it simple to manage contacts, build relationships, pull research off theweb, and execute recruiting and marketing projects giving our clients more timewith their contacts. Our international office network serves our clients aroundthe world.  With offices in New York, Dallas, London, Frankfurt, and Sydney, support is available 24 hours a day –5 days a week.

Dillistone Systems offers aninformal, friendly atmosphere of a small company coupled with an international outlookand working environment.

We are looking for anenthusiastic person with a high degree of initiative to join our SupportDepartment.  After an initial trainingperiod of six months, you will be based in our Hoboken, New Jerseyregional office.  Within the department, you will have a variety of responsibilities. Your primary duties will be providingtechnical support to our worldwide client base as well as training clients inthe usage of our software remotely or on client sites.  You will also be tasked with performingsoftware installations and upgrades.

The candidates considered for this position must: Have excellent oral and written communication skills. Be able to train / engage in professional client interaction. Have basic IT-knowledge of particularly databases, Sybase or MS SQL server. Have experience with the Windows NT/2000/2003/XP/Vista environment. Be willing to travel for client training/work, sometimes on short notice. Be pro-active, flexible and easily adaptable to frequently changing circumstances. Be willing to undertake tasks not directly related to the job description. Be able to travel outside of the US (have a US passport). Be fluent in Spanish.

Additional, desirable qualities include: Previous experience in software training or technical support. Previous experience and/or knowledge of the executive search industry.

Starting date: immediately

Please send your resume and coverletter to the following email address: jobs@dillistone.com clearly stating your salary expectations.

We will only contact successfulcandidates.